Pre-Sales Solution Engineer

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Pre-Sales Solution Engineers are responsible for assisting customers in identifying business problems that can be addressed by implementing CSG’s solutions. They work closely with other Sales staff to ensure the customer understands how our products can help them achieve their business objectives. The ideal candidate will have excellent communication skills, both written and verbal, as well as strong interpersonal communication skills. This position requires exceptional time management skills to meet deadlines while balancing multiple projects at once.

We are looking for a Pre-Sales Solution Engineer who will:

• Assist sales teams in identifying customer needs and requirements for service solutions
• Conduct presentations of solution functionality and answer questions regarding the value proposition
• Provide product demonstrations and proof of concepts to demonstrate the value proposition
• Work directly with customers to identify business processes and challenges related to those processes
• Develop customized workflows based on industry best practices and client-specific requirements
• Create business cases outlining the cost savings associated with implementing CSG’s services
• Support implementation of CSG’s service offerings once sold
• Collaborate with pre-sales technical support engineers to develop customized solutions tailored to each customer’s unique needs
• Hands-on configuration and build of technical demonstration assets. Skills must include JSON, XML, Web Services, and cloud technologies
• Ability to bridge discussions between technical and business stakeholders
• Develop and present value-based messages with representative technical assets specific to the client's needs discovered in the opportunity development 

Is this opportunity right for you? We are looking for candidates who:

• Bachelor’s degree in computer science or related field preferred
• Minimum of 2 years of relevant experience required.
• 2 years of experience with Financial services or the Healthcare industry
• Excellent communication skills (written and verbal)
• Ability to manage multiple projects simultaneously while meeting tight deadlines
• Strong analytical skills with attention to detail
• Self-motivated individual who works well independently as well as part of a team environment
• Ability to effectively communicate with all levels within the organization

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

View More Benefits

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.