Pre-Sales Engineer

Pathway is building live AI systems that think and learn in real time as humans do.  Our mission is to deeply understand how and why LLMs work, fundamentally changing the way models think.

The team is made up of AI luminaries. Pathway's CTO, Jan Chorowski, co-authored papers with Geoff Hinton and Yoshua Bengio and was one of the first people to apply attention to speech. Our CSO, Adrian Kosowski, received his PhD in Theoretical Computer Science at the age of 20 and made significant contributions across numerous scientific fields, including AI and quantum information. He also served as a professor and a coach for competitive programmers at Ecole Polytechnique. The team also includes numerous world's top scientists and competitive programmers, alongside seasoned Silicon Valley executives.
Pathway has strong investor backing. To date, we have raised over $15M; Our offices are located in Palo Alto, CA, as well as Paris, France, and Wroclaw, Poland.

In this role, you'll play a pivotal role in our customer journey, acting as a trusted advisor and technical expert. You'll partner with our sales team to support existing deals and empower customers to make informed decisions about our solutions.

• Deep Dives with Customers: You'll collaborate with potential customers to understand their specific needs and challenges. Through technical discussions, you'll guide them through the decision-making process, explaining how Pathway addresses their unique requirements.
• Installation Expertise: You'll be the go-to person for all things installation. Prepare customers for the implementation process by walking them through security considerations, pipeline setup, and any other technical aspects.
• Building Trust and Relationships: Developing strong rapport with customers is key. You'll foster trust by being empathetic, likable, and demonstrating a genuine interest in their success.
• Knowledge Powerhouse: You'll stay up-to-date on our solutions and industry trends, ensuring you can confidently answer technical questions customers might have.

We're looking for someone who:

• Possesses 5+ years of experience in a technical sales or application engineering role.
• Has a strong understanding of technical concepts and the ability to translate them into easy-to-understand language for non-technical audiences.
• Demonstrates excellent communication and presentation skills, effectively conveying complex information in an engaging manner.
• Thrives in a collaborative environment and enjoys working as part of a team.
• Is a natural problem solver, with a passion for helping others achieve their goals.
• Can navigate different cultures easily.
• Maintains a high degree of integrity and trustworthiness.

Why Should You Apply

• Intellectually stimulating work environment. Be a pioneer: you get to drive adoption for leading frameworks with real-time data processing & generative AI.
• Work in one of the hottest European data startups, with exciting career prospects. Team members are distributed across the world.
• Responsibilities and ability to make significant contributions to the company's success.
• Compensation: 
• Inclusive workplace culture.

The Interview Process:

To assess your technical expertise and customer-centric approach, we'll conduct interviews where you'll take on the role of a customer. We'll present you with a technical scenario and ask you to walk us through the decision-making process for our solution.