The Post Closing Specialist manages post-closing tasks, ensuring document accuracy and fund disbursement, while providing excellent customer support.
The Post Closing Specialist is responsible for ensuring that all post-closing activities related to escrow transactions are completed accurately and efficiently. This includes ensuring that all documents are properly executed and delivered and that all funds are accurately disbursed.
Responsibilities:
- Review and verify the accuracy of all closing documents.
- Coordinate with the branch to obtain any missing information or documentation.
- Verify wire confirmations, certified checks, and confirm that all funds have been received, and files are balanced.
- Complete Branch Wire Checklist.
- Initiate all wire requests with the National Wire Desk.
- Disburse funds according to the closing statement and ensure that all parties receive the correct amounts.
- Prepare and maintain accurate and complete post-closing files.
- Process 1099’s.
- Handle post-closing issues such as stop payments, outstanding checks, and refund issuance.
- Provide exceptional customer service to all parties involved in the transaction.
Collaboration and Service:
Act as the main point of contact for Escrow Officers within an assigned market. This includes, but is not limited to:
- Identify Escrow Officer needs and take proactive steps to maintain positive experiences, as well as resolve customer complaints and issues in a timely and effective manner.
- Provide post-closing support with critical escalations
Education/Experience:
- Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the "life of a file."
- 1+ years of experience in title/escrow processing strongly preferred.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
- Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
- People first approach - providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process.
- Technical - ability to learn and navigate multiple software systems with a high level of competency.
- Critical Thinking/Problem Solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
- Oral/Written Communication - the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
- Quality Assurance - the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
- Adaptability - the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient.
- Building Collaborative Relationships - the individual maintains and strengthens partnerships with agents and colleagues while providing information, assistance, and support.
Anywhere is proud to offer a comprehensive benefits package to our employees including:
- Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
- 401(k) savings plan with company match
- Paid Time Off to Include Holidays , Vacation Time, and Sick Time
- Paid Family & Paternity Leave
- Life Insurance
- Business Travel Accident Insurance
- All employees receive access to LinkedIn Learning
- Tuition reimbursement for approved programs
- Employee Referral Program
- Adoption Assistance Program
- Employee Assistance Program
- Health and Wellness Program and Incentives
- Employee Discounts
- Employee Resource Groups
Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.
Anywhere Integrated Services’ Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).
Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report.
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
- Great Place to Work
- Forbes World's Best Employers
- Newsweek World's Most Trustworthy Companies
- Ethisphere World's Most Ethical Companies
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