Post Closing Analyst

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Post Closing Analyst is responsible for researching and documenting the loan activity cycle from delivery through purchase. This role completes internal audit reports for suspended loans by investigating loan deficiencies and providing findings to share with the Post Closing and Post Purchase teams. The Post Closing Analyst collaborates in efforts to identify remedies and mitigate trends while performing continuous auditing and remediation plan validations as assigned.

Job Responsibilities:

• Manage a pipeline that contains loans that are to be audited daily; Meet the required minimum of audited files to be completed daily.

• Participate in internal audits by executing assigned tasks in accordance with the Departments methodology and professional standards.

• Complete work within the established timeframes with guidance from the Manager.

• Confirm the validity of fees charged and allocate costs to the proper departments.

• Conduct effective root cause analysis of identified findings.

• Review and analyze loan history and milestone timelines within the LOS systems.

• Accurately document completed work, including findings, in clear and concise fashion in accordance with the Post Closing department’s methodology.

• Oversee the PA Reconciliation shared mailbox and provide updates to the secondary partners on any purchase advise reconciliation inquiries.

• Log all curtailed and aged loans into the AMPED system.

• Actively participate in meetings with Post Closing management and provide updates on the respective areas of review.

• Learn and understand how to effectively incorporate data analytics.

• Actively seek out knowledge in the areas of assigned audit activities.

• Support innovative ideas, new technologies and improved methods.

• Additional duties as assigned.

Qualifications and Skills:

• High school diploma or equivalent.

• 1+ year of experience in loan processing or mortgage auditing, preferred.

• Encompass experience, preferred.

• Familiarity with mortgage loan processes.

• Proven analytical and critical thinking skills.

• Skill in working independently with advanced decision-making skills.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office (Word, Excel, Outlook).

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Pay Range:

• Hourly Rate: $24.03 - $31.25

• The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.