At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
A NICE Portfolio Value Executive is an industry expert who supports both the customer and NICE to develop the long-term strategic value-based roadmaps leveraging NICE solutions. The Portfolio Value Executive is aligned to key sales opportunities and represents the full NICE portfolio. They engage directly with customers at the executive level (including C-suite) to understand and assess comprehensively the customer’s business needs, objectives and pain points. The Portfolio Value Executive provides the client value-based business assessment (including ROI) so they can understand the incremental value of NICE and the solutions and services provided. The client is enabled to make operational and financial based investment decisions.
How will you make an impact?
- Take an objective consultative approach, engage in thorough needs assessment interviews from customer C-level executives down to agent/front line level.
- Identify customer's corporate strategy, goals and initiatives that will drive investment decisions and link to the financial business assessment.
- Understand a customer's corporate financial position, the drivers of profitability, OpEx and CapEx budgets along with key KPIs that drive customer investment decisions.
- Understand key decision makers (including c-level executives) priorities, KPI's and financial goals that drive their individual decision criteria.
- Manage and interpret customer requirements through astute discovery skills to understand, anticipate and match customer gaps and capabilities to the NICE portfolio of solutions and services.
Have you got what it takes?
- At least 10 years of experience in: Strategy, business, and / or technology consulting, leading transformation, or P&L responsibility within a blue-chip company or Senior leadership role in running a contact center organization.
- Has executive presence and exceptional communication and presentations skills that build confidence and credibility.
- Able to confidently explain complex value models in a clear simplified manner.
- Demonstrate the ability to develop relationships with the 'C' or VP level business users to articulate business value and influence strategic application of NICE solutions.
- High level of competency in using complex Excel models and creating compelling PowerPoint presentations.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Requisition ID: 9923
Reporting into: Regional Vice President of Portfolio Pre-Sales
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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