Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control.
The Platform Product Manager partners with other Product Managers, Engineering, Operations, Legal, and Marketing to define, build, and scale the shared systems, APIs, and infrastructure that power Unlock’s Home Equity Agreement (HEA) platform. The Platform Product Manager is responsible for managing core platform components that span multiple functions such as pricing logic, rules, workflow, compliance, partner integrations and our own APIs to ensure seamless homeowner, partner, and internal experiences. The Platform Product Manager will be a connector across teams, ensuring that shared infrastructure meets current needs and anticipates future business and regulatory requirements.
What you'll do- Create Unlock’s platform roadmap, including APIs, shared services, and plan to transition and manage features from other teams.
- Translate business requirements into scalable platform features, ensuring flexibility for future growth and compliance.
- Own and drive 3rd party APIs such as Automated Valuation Models (AVMs), ID Verification services, document processing tools and more.
- Maintain core product logic and versioning (exchange rates, eligibility thresholds, Annualized Cost limits, lien management, etc.) in a structured, compliant and auditable way.
- Establish standards for API design, documentation, and governance to ensure reliability, security, and ease of partner integrations.
- Drive and own cross-team alignment by serving as the product owner for infrastructure used by multiple groups and ensure timely delivery of features.
- Anticipate risks and design controls for platform integrity, data privacy, and regulatory compliance (e.g., state lending laws).
- Champion operational efficiency and automation, reducing manual touchpoints in homeowner and partner workflows.
- 3-5 years of experience in Product Management with a focus on platforms, APIs, or infrastructure.
- Strong technical acumen: data management, ability to spec integrations, define workflows, and manage API contracts.
- Proven experience working cross functionally across multiple business units (Product, Engineering, Compliance, Operations, Sales).
- Familiarity with privacy and compliance frameworks (e.g., GDPR, CCPA, financial product disclosures).
- Excellent analytical skills, with ability to translate business variables into platform logic.
- Strong project management and communication skills; able to drive clarity across complex initiatives; capacity to prioritize effectively navigating ambiguity.
- PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way.
- Excellent communication and relationship-building skills to effectively partner with leaders across multiple functions
- Ability to thrive in a high-growth, dynamic environment.
- Bachelor’s degree in Business, Computer Science, or related field preferred.
- Experience with consumer finance, lending, or home equity products (HELOCs, HEAs, mortgages) is a plus.
- Direct experience managing shared product features (pricing models, APIs and infrastructure) preferred.
- Familiarity with martech, CRM, or partner integration stacks.
- Advanced data skills (SQL, Tableau, Looker, or similar) preferred.
- Experience understanding and leveraging AI tools is a plus.
- Opportunity to lead credit risk management in a rapidly growing fintech
- Dynamic and inclusive work environment that fosters innovation and growth
- Competitive compensation package
- Ongoing professional development and career advancement opportunities
- Flexible work arrangements and a strong emphasis on work-life balance
Target base compensation is $152,000 annually. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, Unlock's Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options and paid time off.
Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.
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