Platform Product Manager

Title of the position: Platform Product Manager

Department: Product Management

Company Overview
Do you enjoy making a difference in a child’s life, transforming education, and evolving learning? Come join Teachstone, the interaction company!

Teachstone® was founded in 2008 to deliver the Classroom Assessment Scoring System® (CLASS®) nationwide and around the globe. Developed through years of research, the CLASS observation tool measures the interactions between teachers and children, which have been shown to drive learning and lifelong achievement. Teachstone helps organizations conduct classroom observations and provides professional development so that teachers improve, and children learn more. Our online subscription service, myTeachstone, simplifies CLASS implementation by combining observation data with a robust library of CLASS resources and professional development.

At Teachstone, everything we do is about improving the ways teachers interact with their students. We train coaches and observers, build and deliver online support programs, design professional development – all of it grounded in one proven fact: the interactions teachers have with students have a lasting impact on their academic and developmental success. By helping educators describe, measure, and improve their interactions and relationships with students, Teachstone is transforming education nationwide, one interaction at a time.

Role Overview
We’re seeking a strategic, collaborative, and self-driven Platform Product Manager to help build the core capabilities that will power the future of Teachstone’s platform  enabling us to scale educator training to millions of teachers with learning experiences better than any in-person training today.

In this role, you’ll own the development of foundational platform services that make it easier to create, deliver, and track meaningful learning experiences at scale. This includes leveraging emerging technologies like AI to unlock personalization, automate manual processes, and accelerate insights. You’ll work closely with value stream teams to ensure they can move faster, innovate more effectively, and deliver unparalleled experiences to educators.

You will be joining a team in the midst of a full transition to the product operating model. We are looking for someone with direct experience working on platform teams in this model, who loves enabling value stream teams, and can model outcome-driven thinking across a range of stakeholders.

Why This Role Matters
The future of educator development will be shaped by scalable, flexible, and AI-enhanced digital experiences. This role sits at the center of building the infrastructure that makes that possible. By developing platform capabilities  from reusable services to AI-driven insights  that all our products rely on, you’ll be enabling every value stream team to deliver faster, experiment more, and create training experiences that surpass the best in-person learning.

The systems you put in place will not just support millions of teachers  they will transform how they learn, grow, and impact children’s lives.

Role Responsibilities

Platform Strategy & Roadmap

• Define and deliver a platform strategy that closes critical capability gaps and unlocks scale for our subscription-based future.

• Prioritize initiatives that balance immediate value for value stream teams with long-term strategic alignment, including investments in AI capabilities where they accelerate outcomes.

• Partner with engineering, design, and architecture to shape reusable, scalable services that incorporate AI where it drives efficiency, personalization, or insight.

• Ensure platform investments are grounded in customer and business needs, not just technical interest.

Cross-Functional Leadership & Product Operating Model Advocacy

• Act as a champion for the product operating model principles — outcome-driven planning, empowered teams, and continuous discovery  in all platform work.

• Collaborate deeply with value stream teams to understand their needs, remove blockers, and ensure platform services are adopted effectively.

• Influence stakeholders across product, engineering, design, operations, and sales to gain alignment on priorities and timelines.

Customer Insight & Internal Partner Engagement

• Anchor all decisions in the ultimate end-user  the educator.

• Translate feedback from value stream teams into actionable platform improvements, including opportunities for AI-driven automation or personalization.

• Partner with internal teams to connect platform capabilities directly to customer outcomes and business goals.

Success Measurement & Continuous Improvement

• Define and track success metrics for platform adoption, reliability, and business impact.

• Use qualitative and quantitative data to guide iteration and identify new opportunities for leverage.

• Drive adoption of platform services through clear communication, documentation, and internal enablement.

Role Qualifications

• 5+ years in product management, with significant time spent on platform or infrastructure teams.

• Proven success in the product operating model, with a clear understanding of platform vs. value stream responsibilities.

• Demonstrated ability to support and influence cross-functional teams without direct authority.

• Strong track record of prioritizing effectively, managing stakeholder expectations, and communicating the “why” behind decisions.

• Comfort navigating complex technical concepts — including AI and machine learning — and translating them into business value.

• Passion for improving educator and learner outcomes, with an eye toward delivering scalable, sustainable, AI-powered solutions.

• Excellent communication skills across technical and non-technical audiences.

What We Offer

• Fair, Competitive Pay: We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually. Prior salaries, negotiation skills, or fear of conflict don’t influence your pay.

• Salary Range: $90,000 - $135,000 determined by your experience and skills 

• Comprehensive Benefits: Medical/dental, 401(k), PTO, insurance, and development opportunities. Details provided at offer. Eligibility depends on your role and employment status.

Ready to Make a Difference?
At Teachstone, we believe that every interaction shapes a brighter future. If you’re passionate about transforming education and want to be part of a team that’s committed to meaningful impact, we want to hear from you. Apply today and help us create classrooms where every child thrives!

We encourage all individuals to apply and bring their unique perspectives to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other characteristic protected by law. We value the different experiences and ideas our team members bring and believe they are essential to solving complex challenges and driving our mission forward.