Responsible for leading platform automation, including Infrastructure as Code and CI/CD, while collaborating across teams for enhancements and automation solutions.
Job Description
We are looking for a Platform Automation Engineer (DevOps) to join our dynamic and growing team. This is an exciting opportunity to work with an accomplished team, contributing to the latest technology programs and driving automation across our platforms.
As part of our technical transformation, you will help modernize our distributed environment, provide solutions, and find efficiencies through automation. You will collaborate with all partners to ensure first-class execution and input into future strategy.
You will be reporting to the Automation manager.
What You'll Do:
- Lead the development and maintenance of platform automation, including Infrastructure as Code (IaC), CI/CD pipelines, and workflow automation.
- Maintain platform automation, including Infrastructure as Code (IaC) for Windows/Linux, CI/CD pipelines, and supporting automation.
- Contribute to the end‑to‑end automation of main infrastructure processes across the UK&I region, ensuring platform stability, consistency, and enhancements
- Collaborate with other teams to develop ServiceNow forms and workflows that ensure Ansible‑driven self‑service and automation
- Collaborate with teams to gather infrastructure requirements and translate them into automated solutions.
- Contribute to internal documentation and knowledge sharing.
- Improve quality and efficiency of delivery.
Qualifications
What We're Looking For:
- 6+ years of experience with automation toolsets such as Terraform, Ansible, Postman, Bruno, and Git
- Scripting and automation skills in PowerShell, YAML, Git, and Python
- Experience with ServiceNow development and integration
- Hands-on experience with cloud providers (AWS, Azure, GCP)
- Familiarity with CI/CD tools (Jenkins, Harness) and containerization (Docker, Kubernetes, Amazon EKS)
- Knowledge of Agile practices (Scrum, Kanban, LeSS) and ITIL processes
- Excellent troubleshooting
- Experience communicating updates and resolutions to customers and other partners.
Qualifications:
- Experience in automation architecture, platform engineering, or leading automation plans at scale.
- Must hold a ServiceNow Developer or ServiceNow Administrator certification
- Exposure to enterprise DevOps practices, including designing automation frameworks for large, distributed environments.
- Experience with ITIL processes and practical experience with ServiceNow workflows, ticketing, and integration.
- Background in process mapping, workflow optimisation, and identifying opportunities to refine and automate operational tasks.
- Familiarity with AI‑assisted automation frameworks (e.g., MCP or similar) and interest in emerging technologies that enhance platform automation.
- Experience mentoring or guiding engineers in automation best practices and contributing to a culture of continuous improvement.
• • Take technical decisions, promote architectural discussions, and collaborate across cross‑functional teams.
Top Skills
Amazon Eks
Ansible
AWS
Azure
Bruno
Docker
GCP
Git
Harness
Jenkins
Kubernetes
Postman
Powershell
Python
Terraform
Yaml
Similar Jobs
.png)
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The People Business Partner will enhance talent practices and employee experience, partner with tech leadership, and drive business outcomes using AI.
Top Skills:
Ai ToolsSoftware As A Service
Consumer Web • Healthtech • Professional Services • Social Impact • Software
The Director of Engineering will lead development efforts focused on creating a mental healthcare system, managing teams, and driving technological innovations.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
As Manager, Operations Strategy, you will lead high-impact projects and improve operational efficiency while managing stakeholder alignment across various functions.
Top Skills:
ExcelSQL
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
