Physician Coding Liaison

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position pays between $57,400 to $99,000 annually based on experience

The Physician Coding Liaison is responsible for coordinating physician communications, education, and expertise for the PRC Coding team.  This position performs coder communications reviews, serves as the key contact for the specialty, and provides the front-line expertise for their specialty for the company and clients.  This role also involves performing root cause analysis of trending identifying coding opportunities, supporting and at times leading coding opportunity improvement projects, and performing special coding projects as determined by leadership.

Job Responsibilities:

• Coordinate physician communications, ensuring clear and effective information exchange between the PRC Coding team and physicians.
• Answer telephone and email questions for their specialty, including coding escalations within their specialty.
• Provide education and training to physicians and coders on specialty-specific coding guidelines and best practices.
• Serve as the primary contact for the specialty, addressing inquiries and providing expert guidance on coding-related matters.
• Conduct coder communications reviews to ensure accuracy and compliance with coding standards and workflows aligning with our standard operating models. (i.e. monitoring in-basket-messaging communications timeliness)
• Perform root cause analysis to identify coding trends and opportunities for improvement for the specialty.
• Support and lead coding opportunity improvement projects, collaborating with cross-functional teams to implement solutions.
• Execute special coding projects as assigned by leadership, ensuring timely and accurate completion.
• Perform production coding as needed to maintain KPI.

Experience We Love:

• 5+ years of medical coding experience, with focus on physician coding, preference for Dermatology, Cardiology, Ortho, OT/PT and General Surgery specialties.
• Strong knowledge of specialty-specific coding guidelines and regulations.
• Excellent communication and interpersonal skills, with the ability to effectively interact with physicians, coders, and other stakeholders.
• Proven ability to analyze coding trends and implement improvement initiatives.
• Detail-oriented with strong organizational and project management skills.
• Experience working in fast-paced environment with tight deadlines.
• Flexibility in working hours to accommodate project timelines and physician schedules.   
• Position may require 20-40% travel to client sites.
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Minimum Education:

• Bachelor's degree in Health Information Management, Medical Coding, or equivalent experience

Required Certifications:

Candidates must have and keep current at least one of the following professional certifications (CPC, CPMA or CCS Preferred):

• CPC (Certified Professional Coder)
• CCS-P (Certified Coding Specialist-Phys Based)
• CCS (Certified Coding Specialist)
• CMPA (Certified Professional Medical Auditor)
• RHIA (Registered Health Information Administrator)
• RHIT (Registered Health Information Technician)

#LI-HB1

#LI-REMOTE

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble