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The Pharmacy Technician will ensure accurate and timely processing of prescription and OTC medication orders while collaborating with pharmacists and other teams to optimize the pharmacy experience for members. Responsibilities include troubleshooting order issues, maintaining an organized workspace, and delivering compassionate patient care.
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
As the Pharmacy Technician, you will be front and center ensuring members get accurate orders on time. This hire is an important role for us to maintain our continually growing number of member orders. You will work closely with multiple teams to deliver an uncommonly seamless pharmacy experience for members.
This posting is for our location in Boynton Beach, FL. This is a 3-month assignment to start with a potential to either extend or convert to a full-time role, based on business needs.
What You'll Do:
- Process prescription and OTC medication orders. This includes picking orders, packing them for shipment, and ensuring an organized working environment
- Receive medication and packaging deliveries and be able to lift up to 55lb boxes
- Troubleshoot order and shipping issues in partnership with the pharmacist, operations, and care teams
- Work side by side with a pharmacist to ensure the safe, accurate, and timely dispensing of medication
- Work with a multidisciplinary team of doctors, engineers, product managers, and more
- Find creative, fun, and professional ways to deliver the best possible experience for our patients
What You Bring:
- Unrivaled empathy and patience when helping patients
- Ability to think quickly and work autonomously
- Ability to lift up to 55lb boxes
- Strong organization skills and attention to detail
- Connection with the mission of Ro
- High School Diploma or equivalent
- Active FL Pharmacy Technician License
- PTCB or ExCPT certification (preferred)
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
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