People Technology Manager - Learning and Performance

Overview of Position

The People Technology Manager is responsible for end-to-end ownership, optimization, and innovation of assigned Workday modules and People technology solutions. This role goes beyond system administration driving continuous improvement, AI-enabled transformation, and seamless user experiences across global HR processes.

You will serve as a strategic partner to People organization, IT, and business stakeholders, translating functional needs into scalable, compliant, and future-ready solutions while leading projects, mentoring team members, and advancing AI adoption in People Technology.

What will be my duties and responsibilities in this job?

Strategy, Governance & Product Ownership — ~25%

• Partner with AVP, People Technology Transformation and stakeholders to define People Technology strategy, roadmap, and priorities

• Define and track KPIs/OKRs (adoption, automation, data quality, cycle time)

• Ensure alignment between People strategy, process design, and technology roadmap

Workday & People Technology Platform Ownership — ~25%

• Own direction, optimization, and lifecycle of Workday modules and People Tech ecosystem

• Oversee integrations landscape (APIs, EIBs, middleware) and platform interoperability

• Ensure end-to-end employee lifecycle alignment across Workday and adjacent systems

• Drive platform rationalization, scalability, and technical debt reduction

• Monitor system health, performance, and release readiness

Transformation, Delivery & AI Enablement — ~25%

• Lead delivery of complex, cross-functional initiatives across Workday and People Tech

• Establish release management, change governance, and deployment standards

• Identify and scale AI/automation use cases (Copilot, Power Automate, etc.)

• Drive process transformation initiatives (automation, simplification, standardization)

• Ensure delivery outcomes across quality, speed, and business value

Stakeholder Partnership & Experience — ~15%

• Partner with People, IT, Finance, and business leaders to deliver scalable solutions

• Translate business requirements into productized capabilities and platform enhancements

• Drive change management, communication, and adoption strategies

• Improve employee and manager experience through intuitive, self-service design

• Act as escalation point for critical issues, risks, and decisions

Risk, Data, Integrations & Compliance — ~10%

• Own SOX controls, audit readiness, and governance framework

• Define data ownership, stewardship, and governance model across HR/IT

• Ensure data integrity, privacy, and security compliance

• Oversee integration reliability and data flow accuracy across systems

• Maintain audit trails, documentation, and control evidence

What are the requirements needed for this position?

• Minimum of 5 years' of experience in the Workday ecosystem with strong functional expertise

• Experience with at least 3 Workday modules (Core HCM + others such as Recruiting, Compensation, Talent, Absence, Payroll, etc.)

• Proven experience owning systems end-to-end (configuration → deployment → optimization)

• Experience delivering projects in complex, fast-paced environments with high autonomy

• Experience supporting global HR systems across multiple regions

• Experience in public company environments, including SOX compliance

• Strong understanding of Workday architecture, business process framework, and integrations

• AI-forward mindset with practical application of AI/automation in HR tech

• Strong problem-solving and process design capabilities

• Excellent stakeholder management and cross-functional collaboration

• Strong project management, organization, and prioritization skills

• Ability to translate complex technical concepts into business-friendly language

• High attention to detail with strong documentation discipline

• Bachelor’s degree in Information Systems, HR, Business, or related field (or equivalent experience)

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Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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