People Operations Manager

PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.

Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.

As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.

We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.

Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.

You will partner closely with employees, managers, and leadership to build and execute core HR processes and elevate employee engagement. You’ll be an owner in refining the systems that support our people.

• Manage Daily People Operations: Serve as the primary point of contact for organizational people needs including payroll via our PEO & Global EOR, Rippling

• Employee Lifecycle Support: Handle all operational aspects of onboarding, offboarding, role changes, and leaves of absence (including parental leave and state-specific claims)

• Benefits Administration: Support annual benefits benchmarking and manage the open enrollment process to ensure our offerings remain competitive

• Support Performance, Compensation, and Retention: Work with leadership during the annual performance review cycle, conduct compensation benchmarking analysis, and programs focused on employee retention and engagement

• Immigration: Support employees on visa with transfers, renewals, and engagement with immigration counsel

• Serve as a trusted day-to-day resource for employees and managers, handling questions with care, clarity, and discretion

• 5+ years of progressive People experience in growth stage tech, with a solid understanding of compliance regulations in California and New York, leave management, payroll, and benefits administration

• Proficiency with modern HR tools. We use Rippling (PEO), Lattice (Performance Management), Ashby (ATS), to name a few

• Ability to work both tactically and strategically to meet the needs of the business

• Strong interpersonal and communication skills and able to build relationships and trust at all levels of the organization

• Love of IRL Work: You'll work onsite from 9-6, MWF. You will help foster a vibrant in-person work culture in our New York Office

• Competitive salary and meaningful equity in a high-growth company

• 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA

• 401(k) savings plan

• Unlimited PTO and paid family leave

• Home office & equipment stipend

• Daily in-office lunch and dinner provided

• Commuter benefits (pre-tax transit and parking)

PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.

We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.