People Operations Manager

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Digital Media Management (DMM), a Keywords Studios company, is a full-service social media agency that specializes in 360 campaigns for the entertainment, games, and consumer brands industries. DMM creates groundbreaking social-first marketing campaigns rooted in innovative strategy, and provides clients with community management, creative, video production, influencer, talent, and performance marketing capabilities.

We’re currently seeking a People Operations Manager to join our DMM Human Resources team and help provide best-in-class programs and experiences to our employees and candidates! We are looking for someone detail oriented, well-versed and passionate about the employee experience, a great communicator and eager to contribute to a collaborative team. This is an excellent opportunity to work on a small team and help lead multiple facets of HR. If you are passionate about HR and all that it involves, this is a great job for you.

Your Impact

• Help manage the day-to-day operations of the People Operations team, as well as manage the People Operations Coordinator
• Help identify and develop innovative training and growth areas from a People Operations perspective
• Helps lead the performance management review process
• Lead benefits integration and analysis, as well as manage all aspects of benefits at the agency, including assisting with employee questions
• Lead compensation analysis, updates and provide recommendations
• Help the agency stay up to date on employment laws, workplace compliance and best practices
• Help train and advise employees and leadership on performance & talent management, employee relations and training and other HR related items 
• Create positive relationships with all employees and vendors to further develop effective working relationships
• Take key business goals, values and priorities and apply them to core HR responsibilities
• Manage all aspects of our HRIS, leveraging People Operations Coordinator for admin support when needed, and work closely with payroll team to ensure accuracy
• Assist in measuring, tracking, analyzing and reporting on our employment data across all HR functions
• Identify and recommend areas for improvement, innovation and problem solving

Your Experience

• Bachelor's degree in Human Resources or equivalent experience/certification
• California HR experience required, New York HR experience is a plus
• Strong attention to detail and use of empathy in day-to-day operations
• Experience at designing and implementing HR strategy and processes
• Previous HR experience in a fast paced environment, preferably in an agency
• ADP Workforce Now Experience required
• Experience managing a direct report
• Proficiency in Microsoft Excel/Google Sheets, Pivot Tables and VLOOKUP required
• Thorough understanding of human resource workplace compliance
• Excellent written and verbal communication skills, including working directly with leadership and addressing sensitive and confidential matters
• People oriented and results driven

Your Availability

• M-F; 9-6pm PST

Company culture you ask? Our company culture is casual, fun, and empowering. There is a lot of room for growth in this role! That’s right, no glass ceiling and room to learn.

Digital Media Management is an equal opportunity employer. We work together to create a space that fosters diversity and inclusion across race, color, gender, sexual orientation, gender identity/expression, disability, age, national origin, and veteran status. Our diversity strategy is simple: grow a team of creative, innovative, passionate people from varied backgrounds to produce best-in-class digital campaigns.