People Operations Generalist

At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so what people hold near and dear arrives on time and in full.

We believe (and live!) four core values:

• Transparency First: We make everything visible so that everyone can operate better
• Always strive to make things simpler
• We are One Team, we have each other's backs
• Relentless iteration to optimize and improve

Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full—because every shipment matters.

As the People Operations Generalist, you will run the day-to-day People Operations across the U.S. and Mexico while keeping core People and company initiatives moving forward through strong ownership, execution, and follow through.

Our ideal candidate has:

• Strong sense of ownership with the ability to operate independently and make sound day-to-day decisions
• Experience owning U.S. payroll and benefits operations
• Comfort managing multiple initiatives simultaneously without losing momentum
• Ability to anticipate what needs to be done and act without waiting for instruction
• Based in Boston, MA, with the ability to be in the office three days per week

• Experience supporting Mexico payroll and benefits, or other non-U.S. payrolls
• Experience operating within a global or multi-region company
• Background in a fast-growing or scaling environment
• Strong systems mindset with experience improving or building operational processes
• Familiarity with modern HRIS and payroll platforms, particularly Rippling and Remote.com
  

What you’ll be doing:

• Own day-to-day People Operations for the U.S. and Mexico, acting as the primary operator across payroll, benefits, and employee lifecycle execution
• Run U.S. and Mexico payroll, including terminations, bonuses, commissions, salary changes, and deductions
• Oversee benefits administration for U.S. and Mexico employees, including enrollments, changes, vendor coordination, and employee support
• Own onboarding and offboarding execution end to end for U.S. and Mexico employees
• Maintain clean, accurate People data across HRIS, payroll, and benefits systems
• Take full ownership for accuracy, timeliness, and follow-through across all People Ops execution
• Support employee relations, policy development, performance processes, and People programs
• Act as a primary point of contact for managers and employees on People Ops questions, resolving issues independently where appropriate
• Identify gaps, issues, or inefficiencies proactively and drive them to resolution
• Translate direction into executed outcomes, closing loops and keeping People and company initiatives moving forward
• Partner closely with the Director of People on large, cross-functional People and company initiatives, owning defined workstreams and follow-through
• Own the Boston office experience, including office operations, vendors, supplies, and coordination of team gatherings and local culture moments

Need to know info:

• This is a Boston-based role with an in-office expectation of three days per week
• This is a hands-on, execution-heavy role with ownership across multiple initiatives

What does Tive offer?

• A chance to join what may very well turn out to be the most important company in your career.
• The autonomy and resources to build what you know how to build.
• Work with a committed global team that have each others back.
• Office-based or hybrid options. Your choice. 
• Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.
  

We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.