People Business Partner (West Coast)

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.
We’re building a powerful care management platform that leverages AI and automation to scale meaningful, human-centered care. Our work is driven by top talent across clinical care, technology, product, and operations—working together to improve access and outcomes for all our patients.
We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need Medicaid members. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, we’re not just delivering care — we’re building the future of a more equitable, community-rooted Medicaid system.

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

As Pair Team’s People Business Partner, you’ll have the privilege and responsibility of supporting our Care Team employee experience while helping to lay additional foundations with Pair Team's People team. You’ll be a champion of Pair Team culture, values, and strengthening a psychologically safe working environment.  Partnering with Operations leaders, Care Team leaders, and People Team, you’ll advise the organization on best practices so that our employees continue to have fulfilling, engaging experiences working at Pair Team as they improve healthcare access and outcomes for underserved communities. Ultimately, you’ll be nurturing and continuing to build People processes and systems that scale Pair Team’s culture as we rapidly grow.

This is a fully remote position that reports directly to the VP of People.

• Partner with and coach Care Team managers as a support with performance management, retention, engagement and overall team success
• Manage and improve our employee relations and People processes so that Pair Team team members feel supported and valued by the organization
• Assist divisions in organizational design activities to streamline and implement new organization structures, roles, and/or processes that create speed & efficiency and support rapidly shifting business demands
• Assist in the development and implementation of change management strategies to support the evolution of the business and achieve sustainable business results 
• Run thoughtful and strong employee processes with leaders at a variety of levels, such as performance & compensation reviews, talent management, employee engagement, etc. 
• Manage end to end leave of absence processes
• Ensure compliance with all applicable regulations, laws, and rules as a means of best practice
• Have influence on shaping the culture of a fast-growing team

• 4+ years as a People/HR BP, preferably with experience at fast-growing health-tech or health-adjacent companies
• Experience working with large, non-exempt employee populations
• Passion and proven success coaching and supporting new managers in a diverse workforce
• Team-player and able to flex as needed to support Care Team support and People Team initiatives
• Passionate about supporting employees to do their best work 
• Strong communicator and able to easily build trust and rapport with stakeholders
• Mission-driven and passionate about helping marginalized communities
• Experience gaining trust and building strong working relationships with diverse team members and organization leaders
• Proven ability to use metrics-driven approaches to solve complex people problems
• Strong program management skills, proven ability to design clear and efficient processes, and a very detail-oriented yet flexible approach to problem solving
• Highly organized and self-motivated to work successfully in a remote environment

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

• Competitive salary: $100,000 - $120,000 
• Equity compensation package
• Flexible vacation policy – take the time you need to recharge
• Comprehensive health, vision & dental insurance
• $50 employer contribution to active HSA accounts
• 401k through Guideline
• Life insurance and AD&D
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend 
• We provide the equipment needed for the role
• Opportunity for rapid career progression with plenty of room for personal growth!