Payroll & Operations Specialist

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect. 

Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together. 

About the Role:

The Payroll & Operations Specialist will own payroll administration, benefits/leave administration and support a range of operational People and Finance processes. This role bridges HR, Finance, and Compliance —ensuring our employees are paid accurately and on time, while also helping scale operational processes that support a high-growth healthcare organization. The position can be fully remote and will report directly to our VP of People.

What you will do:

• Process biweekly/semi-monthly payroll for exempt and non-exempt employees, including clinicians, hourly staff, and corporate team members
• Ensure accurate calculation of wages, overtime, bonuses, deductions, and benefits contributions
• Maintain payroll system data integrity and manage updates for new hires, terminations, promotions, and compensation changes
• Partner with TriNet and Finance on payroll reporting, reconciliations, and compliance support
• Serve as the first point of contact for payroll inquiries, resolving issues promptly and with care

• Support benefits administration, including enrollments, changes, and audits
• Assist with compliance reporting (ACA, workers’ comp, state and federal labor laws)
• Partner cross-functionally with Finance, Legal, and Clinical Operations on workforce data needs
• Streamline and improve payroll and HR operations processes to increase efficiency and scalability
• Support ad hoc administrative projects aligned with the needs of Finance/Accounting leadership

• Stay up to date on federal, state, and local payroll/tax laws, particularly in multi-state healthcare employment
• Ensure compliance with healthcare industry-specific requirements (e.g., credentialing, licensure, and timekeeping standards)
• Support audits and reporting requirements as needed

About You:

• 3-5+ years of experience in payroll processing and HR/people operations
• Proficiency with payroll and HRIS systems (ideally experience working with TriNet)
• Strong understanding of payroll regulations, wage and hour laws, and tax requirements.
• High attention to detail with strong organizational and problem-solving skills
• Excellent interpersonal skills and ability to handle sensitive information with confidentiality
• Experience working in a fast-paced, growth-stage company a plus
• Strong preference for prior healthcare industry experience
• Preference for candidates who are based in the Boston area and able/willing to work out of the office periodically

More about Form Health’s benefits:

• Competitive salary and equity in a high growth start-up
• Comprehensive health benefits (medical, dental, vision) 
• 401k program
• Flexible work schedules and paid time off
• Paid parental leave

Form Health’s commitment to building a diverse, equitable, and inclusive work environment:

Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment.