Payroll Expert | USA

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The Payroll Expert is a regional subject matter authority who owns the end-to-end payroll lifecycle and ensures compliance for a specific country or region. This role requires deep technical expertise in local payroll regulations, system implementations, and direct client communication and management. The expert acts as the primary resource for complex payroll matters while proactively driving continuous improvement in global payroll processes.

Responsibilities

• Own End-to-End Payroll Operations for your designated country/region, ensuring accurate, timely, and compliant payroll execution, including salary, benefits, and deductions.

• Client Relationship Management: Serve as the main point of contact for complex client payroll inquiries, providing expert guidance, managing expectations, and ensuring seamless service delivery.

• Operational Ticketing & Issue Resolution: Manage the end-to-end lifecycle of support tickets in Zendesk to ensure timely and effective resolution of client and employee queries.

• Submit and track JIRA tickets to the Engineering and Product teams for system improvements, bug fixes, and new product requirements related to local payroll processes.

• Compliance & Reporting: Prepare, validate, and reconcile internal payroll reports and filings, guaranteeing timely submission and full compliance with local tax authorities and statutory bodies.

• Process & System Implementation: Evaluate, select, and implement relevant local payroll software, ensuring integration with Deel product technology requirements and driving maximum process efficiency.

• Critical Payroll Processes: Setting up deductions, supporting the onboarding and offboarding of employees on record.

• Payroll Reconciliation: Execute and validate payroll reconciliations using Gross-to-Net reports to ensure accuracy of all disbursements, liabilities, and client expense collections.

• Regulatory Intelligence: Proactively monitor, communicate, and implement changes based on new local regulatory and policy developments across internal cross-functional teams.

• Cross-Functional Expertise: Act as the subject matter expert, providing consultation and technical guidance to internal teams and external teams on payroll matters.

• Process Improvement: Continuously assess and improve rapid growth processes and procedures to scale efficiency, accuracy, and compliance standards.

Qualifications

• Bachelor’s degree in Business, Accounting, Finance, or a related field.

• 3 to 5 years of professional experience in payroll and HR, with deep, relevant experience in the designated country/region.

• Strong working knowledge of local labor laws, tax regulations, and statutory policies related to payroll in the relevant jurisdiction.

• Proven experience managing external clients or vendors in a payroll services capacity.

• Ability to expertly manage and prioritize multiple complex tasks while meeting strict, time-sensitive deadlines.

• Advanced proficiency in local payroll software solutions. Experience with implementation or migration is a strong advantage.

• Intermediate to Advanced knowledge of Microsoft Excel/Google Sheets.

• Strong proficiency in English (both written and verbal); multilingual skills relevant to the region are a plus.

• Excellent interpersonal and communication skills, with the ability to explain complex technical issues to clients and stakeholders clearly and simply.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [email protected] of the nature of the accommodation that you may require, to ensure your equal participation.

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