Payments Planning Manager

The Difference You Will Make:

Airbnb is seeking a dynamic and experienced Payments Business Operations & Planning Lead to be responsible for supporting the successful management and delivery of our end-to-end governance processes and support the delivery of our larger strategy via roadmap management. This strategic role will serve as a critical integration point across the entire Payments business. 

A Typical Day: 

• Oversees the strategic day-to-day operation and coordination of all planning, processes & procedures necessary to govern the Payments business
• Serves as the administrator, subject matter expert and key collaborator for all tooling, delivering enhancements that help simplify and streamline our ways of working
• Develops and maintains all training, process and procedure documentation
• Manages the roadmap for all Payments efforts to enable a single source of truth reflective of all related work and resources, ensuring transparency and accountability
• Partners closely with cross-functional stakeholders, including Engineering, Product Marketing, Analytics,  Data Science, Design & more to understand and review all priorities
• Ensures that we are able to report on our metrics, key results and other important items with accuracy & rigor to ensure visibility and transparency across levels
• Supports the development and delivery of annual strategic planning
• Coordinates the development and delivery of key readouts and updates to senior leadership
• Oversees select strategic projects or initiatives across the organization based on business need; assist with the development and delivery of strategic business updates

Your Expertise:

• 5+ years experience in leading operations for a business or product function within a major organization
• Experience in Payments, Risk, Compliance or Regulatory industry is strongly desired
• Strong understanding of product development lifecycle, processes & methodologies 
• Experience with objective & key result (OKR) frameworks and capacity planning are a must
• Administrator/developer level expertise with project management and reporting tools (e.g. Airtable, Asana, JIRA,  Etc.)
• History of managing significant programs and projects, and ensuring execution of major initiatives and priorities within planned timelines and resources
• Demonstrated collaboration skills and an ability to communicate clearly and effectively with individuals at all levels of the organization, including at executive levels

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.