Mark43 is approved to hire in Canada, the UK, and 45 U.S. states, including Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Partner Program Coordinator
Location: Remote (U.S.-based)
Team: Education & Enablement
Mark43 is looking for a thoughtful and organized Partner Program Coordinator to join our Education & Enablement team. This is a junior-level role, great for someone early in their career or exploring a shift into tech. If you're someone who takes pride in getting the details right, enjoys helping others succeed, and wants to be part of a mission-driven team, we’d love to meet you.
In this role, you’ll help support our Delivery Partner Enablement Program by organizing training sessions, managing partner access to internal tools, and making sure every interaction runs smoothly. You’ll work closely with internal teams and external partners to create experiences that are clear, efficient, and well-supported. Your work will directly impact how our delivery partners serve first responders and the communities that rely on them.
What You Will Work On
- Coordinate and schedule partner training sessions, ensuring each one is organized and well-executed.
- Manage access to Mark43 systems, keeping everything up to date and making sure partners are set up for success.
- Track partner activity and support daily operations in tooling and enablement portals.
- Collaborate with teams across the company to align on partner needs and communicate clearly around priorities.
- Run surveys and gather feedback after trainings, helping the team improve and adjust over time.
- Support process updates and documentation to make our partner program more efficient and scalable.
What You Bring
- Strong communication skills and a people-first mindset.
- Great organization and attention to detail, especially when juggling tasks or tracking information.
- Comfort using spreadsheets, digital tools, and systems to keep things moving.
- A thoughtful, proactive approach to work. You look for ways to improve and follow through on ideas.
- The ability to build trust with others through empathy, consistency, and responsiveness.
- An interest in learning more about operations, enablement, or cross-functional teamwork.
- Previous experience in coordination, education, customer support, or project-based work is helpful but not required.
This is a great opportunity for someone who’s ready to learn, ready to contribute, and excited to grow. If you take ownership of your work, stay calm under pressure, and enjoy helping people get what they need to succeed, this role is a great fit.
Why Mark43
At Mark43, we build software that helps first responders serve their communities more safely and effectively. Our users work in public safety, and we take that responsibility seriously. We offer competitive benefits including fully remote flexibility, unlimited PTO, generous health coverage, wellness stipends, and strong support for professional growth. Above all, we believe that strong relationships, thoughtful communication, and a commitment to quality are what make great teams and great technology. You’ll be part of a group that values curiosity, accountability, and impact. If that sounds like you, we can’t wait to connect.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [email protected] requesting the accommodation.
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