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Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here.
Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here.
Partner Experience Manager II
Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Partner Experience Manager II, you’ll reimagine the Partner Experience role by innovating ways to streamline operations, eliminate redundancies, and enhance customer self-service capabilities to establish Alegeus as a leading efficient and scalable company in the healthcare industry. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.
OPPORTUNITY HAPPENS HERE — REALIZE YOURS
Alongside the best and the brightest, you will regularly:
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Act as the trusted advisor to our partners, identifying and removing friction points to ensure a seamless and world-class experience.
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Collaborate with Sales (GTM) teams on strategic growth initiatives, supporting business expansion through proactive planning and partnership.
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Take swift action to resolve partner issues, maintaining a high standard of service and ensuring partner satisfaction.
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Own the “Get2Green” action plan to restore partner health when needed, keeping partner engagement at an optimal level.
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Serve as the primary point of contact for service, support, and operational guidance, leveraging expertise across Alegeus.
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Deepen your knowledge of the WCA platform and partner businesses, supporting education on software releases and enhancing the partner experience.
ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT
Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Partner Experience Manager II, these skills are essential for success:
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Abilities: Able to manage the customer lifecycle in a fast-paced, highly nuanced environment. Able to effectively communicate with a wide range of audience stakeholders—from C-suite to entry-level contacts to technical analysts.
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Experience: 5-7 years of experience in a customer-facing role within a software, fintech, or healthcare organization. Prior experience with Consumer-Directed Healthcare (CDH) accounts is highly preferred.
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Education: Bachelor’s degree or equivalent education and/or work experience.
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Location: Hybrid (Boston, MA; Maitland, FL; Milwaukee, WI).
BECAUSE WE CARE, WE OFFER:
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A flexible work environment
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Competitive salaries, paid vacation, and holidays
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Robust professional development programs
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Comprehensive health, wellness, and financial packages
SHARED AMBITION. INSPIRED FUTURE.
At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals.
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People First. We pride ourselves in bringing talented people together and treating one another with care.
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Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.
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Always Advancing. We are driven by potential and relentlessly determined to achieve our goals.
“I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee
Apply now, connect a friend to this opportunity, or sign up for job alerts!
#LI-Hybrid
#LI-CB2
BECAUSE WE CARE, WE OFFER:
-
A flexible work environment
-
Competitive salaries, paid vacation, and holidays
-
Robust professional development programs
-
Comprehensive health, wellness, and financial packages
SHARED AMBITION. INSPIRED FUTURE.
At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals.
-
People First. We pride ourselves in bringing talented people together and treating one another with care.
-
Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.
-
Always Advancing. We are driven by potential and relentlessly determined to achieve our goals.
“I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee
Apply now, connect a friend to this opportunity, or sign up for job alerts!
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
At Alegeus, being transparent about our compensation philosophy and approach is more than just a legal requirement. As our organization continues to grow and evolve, we have made a commitment to ensure that our compensation framework is equitable, data-driven, consistent, and unbiased, with allowable pay differences based on factors unique to each candidate (think: skills, experience, qualifications, etc.) in order to attract and retain a highly talented and committed workforce.
We are taking an “inside-out” approach to pay transparency by first educating our valued managers and internal workforce and then moving to publishing compensation ranges externally. In the interim, if you are a California, Colorado, Connecticut, Maryland, Nevada, New Jersey, New York, Ohio or Washington resident and this role is physically available in your state or classified as remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email identifying the title of the role you are interested in and the state you reside in to [email protected].
Alegeus Waltham, Massachusetts, USA Office
1601 Trapelo Road, South Building, Second Floor, Waltham, MA, United States, 02451
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