Outbound Sales Development Representative

Community Phone is building the Toast for phones. We are the friendliest phone company in the country, supporting >20,000 customers nationwide.

Our product is designed around the physical phone -- the desk phone sitting next to your cash register. We are here to make sure you stop missing calls, your team can use the business phone number in the field, and your customers keep coming back. Outside of our business product, we also have a consumer product that blocks millions of phone scams per year.

Our team is ~70 people strong, across 15 countries. We are cash flow positive.

Join us in redefining the narrative, where communication is personal, secure, and built on trust. Let's connect the dots – one call at a time.

🌟 About the role

As an Outbound SDR at Community Phone, your job is to open doors. You'll be the first voice prospects hear from us — reaching out to local services and community organizations who haven't found us yet. Unlike our inbound reps, you're starting conversations from scratch. That means you need to be sharp, resourceful, and resilient.

This is a high-activity, high-craft role. You won't be blasting generic sequences — you'll research your targets, tailor your message, and earn the conversation.

• Execute outbound sequences across cold call, cold email, and LinkedIn — personalized, not templated
• Cold call confidently — you're comfortable picking up the phone and starting real conversations with business owners and decision-makers
• Qualify prospects against our ICP and book discovery calls for Account Executives
• Hit weekly and monthly KPIs: dials, connects, emails sent, meetings booked, pipeline sourced
• Use our sales stack (CRM, sequencing tools, LinkedIn Sales Navigator) to work efficiently and stay organized
• Collaborate with marketing and AEs to align on messaging, target segments, and campaign feedback
• Feed intel back to the team — objections you're hearing, competitor mentions, market trends
• Always be improving — show up to coaching, engage in call reviews, and take feedback seriously

💙 WHO THRIVES HERE

• Hungry. You love the hunt. Rejection doesn't rattle you — it motivates you.
• Empathetic. You actually listen. You can read a prospect and adjust on the fly.
• Mission-driven. You want to sell something that genuinely helps people — not just move units.
• Smart communicator. Fluent English required; Spanish is a major plus.
• Organized and self-motivated. You work remotely and manage your own pipeline without someone standing over you.
• Good human. no exceptions. We're serious about this.

This Role isn't for you if you:

• Get rattled by rejection or can't handle a high-volume outbound cadence
• Want the safety net of a big corporation with slow processes and no urgency
• Don't genuinely enjoy talking to new people — prospects can tell
• Prefer to coast without clear goals or accountability
• Care more about titles than impact

🏆 WHAT YOU'LL NEED

Required

• At least one year of outbound sales experience — SDR, BDR, or similar role where you were generating pipeline from scratch
• Proven track record of meeting or exceeding outbound quota in a previous role
• Strong cold calling and cold email skills — you can open a conversation with someone who didn't ask to hear from you
• High-speed internet, a PC or laptop, and noise-cancelling headphones (non-negotiable for call quality)
• Comfortable working fully remote and asynchronously across time zones
• High level of organization — you manage your own pipeline and don't let things fall through the cracks

Nice to Have

• Experience selling to small businesses, local government, or community organizations
• Background in telecom, communications, or SaaS
• Familiarity with tools like Salesforce, Outreach, Apollo, or ZoomInfo
• Spanish fluency
• Prior experience at a startup or high-growth company where you had to figure things out as you went

💸 COMPENSATION & GROWTH

We believe in paying for performance and making the path to more money clear and achievable.

Component. Details

Base Salary - $10,200/yr— paid bi-weekly.

Quota Bonus - $350/month when you hit quota. That's your $1,200/month target at OTE.

Commission - Uncapped above quota. Your hunger = your paycheck. No ceiling.

Growth Path - We love to promote from within - the path is wide open.

🌍  OUR CULTURE

• Curiosity — we embrace mistakes, ask hard questions, and never stop learning
• Bias toward action — we build fast, push limits, and don't wait for perfect
• Efficiency where it counts — we're lean, scrappy, and allergic to waste
• Transparency — we communicate directly and resolve issues fast
• Founder mindset — you own your work and treat it like it's yours (because it kind of is)
• Caring mentality — customers come first, teammates come second, ego comes last