Outbound Inside Sales Representative

Who We AreJoin a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoFirst American Home Warranty, a leader in the Home Warranty is looking for driven, energetic, self-motivated, customer focused, people to join our growing Inside Sales team. First American prides itself on creating an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.
You’re an energetic, positive and driven person looking for a long-term career where you can reach your ambitious financial goals. You’re a consultative salesperson who quickly connects with others, understands their needs and delivers an exceptional customer experience.

What We Bring to the Table:

• Leads are always provided – no cold calling
• Uncapped commissions – your earning potential is in your hands
• Fantastic product and brand recognition
• Paid training
• Remote working opportunity
• Weekly and monthly contests in addition to uncapped commissions
• Great people leaders to help you reach your commission and career goals

What You’ll Do:

• Make outbound calls to perspective customers
• Use a consultative sales approach to educate customers and understand their specific needs for home protection
• Craft the best home protection plan to meet customer needs
• Establish rapport and provide the ultimate customer experience in every conversation

What You Bring to the Table:

• Drive - you like to achieve goals, compete with the best salespeople, and win!
• Solid Communication Skills – you are an articulate, engaging communicator that has an innate ability to persuade others
• Active Listening – you take an interest in each person you engage with, ask questions and listen closely to determine their specific needs
• Solid Closing Skills – you know how to effectively ask for the sale and close the deal
• Ability to Overcome Objections – you are confident in your approach and are able to effectively overcome customer objections

What We Offer Our Employees:

• 401(k) with a company match
• Medical Insurance
• Dental insurance
• Vision Insurance
• Paid time off
• Flexible spending account
• Health Savings Account
• Employee Stock Purchase Plan
• Tuition reimbursement

Salary Range:

$16.00 - $21.00 per hour + commissions

This hiring range is a good faith and reasonable estimate of the salary range of possible compensation at the time of the posting, and is subject to change. The actual compensation offered will be determined by various factors, which may include a candidate’s education, training, experience, and geographic location.

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.