Order Services Specialist

At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.  
What’s been key to our success? Our people—we value everyone’s unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.  
 
Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here!  
We’re looking for a detail-oriented and proactive Order Services Specialist to join our Finance organization. You’ll play a key role in ensuring our customer orders, renewals, and internal processes run smoothly and accurately — supporting Sales, Renewals, and Professional Services teams across the globe. 
 
If you’re someone who thrives in a fast-paced environment, takes pride in getting the details right, and enjoys working cross-functionally, this is a fantastic opportunity to make a measurable impact and grow your career within a global SaaS company. 
What You’ll Do 

• Manage the full order process — from finalized quote to system activation request and invoicing 
• Validate contract documentation and ensure all final agreements are complete, accurate, and ready for signature 
• Maintain and validate internal data to ensure KPIs and dashboards are accurate 
• Partner closely within Finance and with Sales, Renewals, Cloud Ops, and Global Receivables to ensure seamless handoffs and timely invoicing 
• Enforce and refine global process standards across multiple systems to maintain data consistency 
• Contribute to continuous process improvement and automation initiatives 

What You’ll Bring 

• Bachelor’s degree or equivalent professional experience 
• 2–3 years of experience supporting a services or SaaS-based business 
• Strong organizational skills with exceptional attention to detail 
• Confidence managing multiple priorities in a fast-paced environment 
• Excellent communication and collaboration skills across teams and levels 
• Proficiency with Salesforce and NetSuite 
• Fluent in English (French or German proficiency is a plus) 

Preferred Qualifications 

• Experience with multidimensional planning or performance management platforms (Board, Anaplan, OneStream, Pigment, IBM, SAP, etc.) 
• Multi-lingual communication skills 
• Experience supporting global operations and/or billing workflows 

Who You Are 

• Self-motivated, curious, and solution-oriented 
• Enjoys working independently but thrives in collaboration 
• Flexible and comfortable navigating change 
• Empathetic, inclusive, and respectful of all colleagues 
• Driven to improve — for yourself, your team, and the customer 
• And, of course, fun to work with!

Our commitment to Diversity and Inclusion 
Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day!