Strategic Partnership Onboarding Manager

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Sydney, Australia, Buenos Aires, Argentina, and São Paulo, Brazil. http://www.indigoag.com/

The Strategic Partner Onboarding (SPO) Manager will successfully launch Indigo Solutions with Indigo’s business-to-business partners. The SPO Manager will work with the Strategic Partner Sales Team and stakeholders at the partner to set a strategy for how the partner will use various Indigo Solutions to grow the partner’s and Indigo’s businesses. Based on this strategy, the SPO Manager will develop a detailed workplan for Indigo and the partner to follow while launching the Indigo Solutions. The SPO Manager will then execute this workplan by engaging functions from across Indigo and by working with the partner’s leadership and operational teams. After successfully launching Indigo Solutions, the SPO Manager will transition day-to-day management of relationship to a Strategic Partner Account Manager who will work to grow the partner’s use of each Indigo Solution, and the SPO Manager will begin working with new partners.

Responsibilities:

• Build a comprehensive understanding of how Indigo’s Solutions provide value to our partners and the process used to onboard our partners
• Take ownership of assigned partner accounts: Set strategy and workplan for launching Indigo Solutions
• Partner with Strategic Partner Sales Team to outline opportunities to use individual Indigo Solutions to grow both partner’s and Indigo’s businesses
• Execute strategy for launching Indigo Solutions according to workplan and lead the Strategic Partner account team of Account Manager and Account Coordinator to deliver on the workplan
• Build strong relationships with leadership and operational teams of partner accounts
• Work with Strategic Partner Program Management to codify procedures into playbooks
  • Contribute content and feedback to an internal playbook of Indigo Solution launch success tactics to be used by other Strategic Partner Onboarding and Account Managers
• Gather and present structured customer feedback on the partner program offering to Strategic Partner Program Management

 Competencies:

• Structured thinker: Process oriented and organized
• Strategic thinker
• Strong communicator with a wide variety of audiences
• Able to build relationships with partners quickly
• Able to lead and energize internal and external groups to work toward a goal
• Able to handle multiple partner accounts at once
• Able to work cross functionally: Can identify relevant parties and clearly communicate requests
• Able to understand commodity market risk management
• Ideally competent in Salesforce
• Understands and embodies our mission & core values

Qualifications:

• 3-7 years’ experience in B2B sales or account management
• Willing to be based in either Memphis or Boston
• Willing to travel 30 – 50% of the time