Job Description:
Job Description:
The Senior Manager, Sourcing, North America position is a highly collaborative role on the Workhuman eCommerce team that partners on cross-functional initiatives with Buying, Merchandising, Operations, and Technology to define the overarching strategy for developing Workhuman's extensive merchandise selection on our North American stores - what our offering should look like and the roadmap for how we get there. In this role, you will focus on optimizing the eCommerce merchandise catalog through building relationships with industry-leading suppliers and managing critical cross-functional workflows to support these partnerships. If you're looking to make a significant impact on major company goals (like revenue and margin growth) and develop impactful partnerships across a wide breadth of industries, all while gaining GM experience in eCommerce with exposure to leadership, then this job is for you!
Responsibilities:

• Develop and execute integrated new merchandise partner onboarding strategy and process, building on existing foundation and determining optimal assortment to maximize revenue and profitability growth
• Set assortment expansion goals and closely manage the inputs to fill open selection gaps in our catalog, engaging directly with suppliers/prospects and collaborating with key stakeholders across the eComm team along the way
• Drive pricing and terms negotiations with key suppliers, leading by example in coaching and developing a team on negotiation and persuasive communication skills
• Infuse analytics into our catalog strategy to drive both strategic and day-to-day decisions, utilizing a combination of internal purchase and site metrics, market data and trends, and competitive analyses
• Build a robust merchandise expansion strategy that incorporates relevant, on-trend assortments that inspire and delight our clients and users, while delivering on scale and margin goals
• Identify opportunities for strategic expansion beyond current categories - including goods, services, and/or experiences that will excite our customers and differentiate our offering
• Partner with eCommerce Product and Technology teams to design and develop technology enhancements to support better management of the merchandise offering
• Collaborate with additional cross-functional teams to deliver on plans and constantly evolve our offering - including Sales, Customer Success, Marketing, Creative, Operations, and Customer Service
• Support client and prospect needs by serving as the expert on our merchandise offering and providing regular data, presentations, and general input into sales and retention pitches and incorporating client needs and interests into our merchandise strategy
• Build, manage, and mentor a team of sourcing managers and/or specialists to deliver on ambitious goals
• Serve as internal expert on our offering, industry trends, and ways to stay ahead of the competition

Requirements & Qualifications:

• 7+ years of retail / eCommerce / merchandising or consulting experience
• Highly articulate and persuasive communication skills, both written and verbal
• Excellent ability to negotiate and manage both internal and external relationships with key stakeholders and C-suite level contacts
• Proven experience in vendor sourcing and/or management - able to communicate effectively, negotiate pricing/relationship terms, and sell partners on strategic roadmap to improve company profitability and customer experience
• Strong analytical and quantitative skills
• P&L / general management experience preferred - demonstrates mature instincts around high-level business performance and levers
• Flexible, highly collaborative self-starter who can make an impact with little structure or foundation
• Creative & innovate problem-solver
• Entrepreneurial leader who can both set the vision and the plan and execute on the details and get the job done - healthy balance of strategic and tactical focus and abilities
• Adept at developing complex cross-functional solutions & processes involving a diverse set of senior stakeholders
• Experience leading and developing a highly skilled team of negotiators & decision-makers

Who We Are:
Culture creators. Visionaries. Innovators. Game changers and changemakers. A Unicorn or two ... That's who we are at Workhuman®. We love what we do because we're shaping the future of work - and the world - through our people and global technology. We're building cultures of gratitude and human connections for leading global brands - and that starts with our own. Here you can be yourself, learn, and grow with some of the best people you'll ever meet. Be inspired to do your best work, celebrate life's most meaningful moments, and truly experience the benefits of an award-winning workplace and caring culture rooted in respect and gratitude. This is the place where you can make a positive difference to colleagues, customers, and the world every day. You might just be the next human we're looking for - because all the things that make you human and unique are the very reasons you belong here!
The Company:
Workhuman® is the world's fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.
The Company:
Workhuman® is the world's fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.
Did you know:

• We are #1 Great Place to Work in Ireland for the 2019 medium-sized workplace category and have been named one of the 2018 Top Places to Work in Massachusetts by the Boston Globe
• Workhuman® is used by 4.5 million employees across 160 countries.
• Our core values are; Respect, Determination, Innovation and Imagination

Perks & Benefits for our Happy Healthy Humans:

• Comprehensive Health Plans
• Fully paid parental leave (12-week maternity/4-week paternity) effective day 1
• Peer-to-peer recognition program
• 401(k)
• Tuition Reimbursement
• Commuter bus from downtown Boston
• On-site fitness center
• Wellness rewards and reimbursements
• Fully stocked kitchen (cold brew on tap - snacks and coffee machines as far as the eye can see...)
• Regular celebrations for employees, families and special guests

At Workhuman, we love what we do because we're shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world's leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.