Sr. Business Lead
Sr. Business Lead, Partner-enabled Products
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
The Partner-enabled Product team is responsible for building and operating Toast’s platform of partner-enabled products. We’re seeking a Business Lead who will drive a new business line focused on helping our restaurants hire and retain employees. The Business Lead is responsible for the end-to-end success of the business line with focus on P&L ownership, product and GTM strategy, and cross functional project management. This requires someone who knows how to get stuff done quickly and effectively, is an independent thinker with high marks in problem solving, communication, and relationship management. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to achieve non-linear career growth by scaling your Business Line and drive long-term shareholder value at a hyper-growth startup
About this roll* (Responsibilities)
- Collaborate across all levels of the organization to ensure the success of your business line from scoping, to pilots, to GA, and scaling across Toast and the broader restaurant community
- Work closely with the GTM, CS, and R&D teams to ensure your business line is accessed by the best target customer segments and is closely integrated with the Toast software platform and delivers a seamless user experience
- Conduct market research and analysis to holistically assess the business opportunity, including TAM sizing, market share analysis and competitive benchmarking to inform Toast’s growth strategy for your business line
- Set and meet (or beat!) OKRs for your business line and work cross functionally with teams across Toast to achieve top-tier customer experience
- Partner with the partner-enabled Operations team to ensure you efficiently scale your business line with a strong customer focus and cNPS
- Build rigorous business cases and models to support growth and investment plans
Do you have the right ingredients*? (Requirements)
- Minimum 12 years of professional experience
- Experience in fast-growing tech company (in a product management, biz ops, or corporate strategy role), top-tier management consulting, investment banking, private equity, or venture capital
- Ability to think creatively and critically, and thrive in a dynamic and often ambiguous work environment
- Experience in B2B or B2C benefits space
- Strong market research and analysis skills; ability to evaluate market dynamics and leverage findings to inform strategy
- Excellent communication skills; ability to translate complex analyses into structured recommendations and present to all levels of management
- Adept financial modeling skills and the ability to map unit economics and build a financial plan with P&L output
- Effective project management skills; highly organized, collaborative, and self-motivated
- Restaurant, SaaS or FinTech industry experience is a plus
Our Spread* of Total Rewards
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
#LI-REMOTE
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.
