Senior Staffing Specialist/Staffing Manager

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Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. We’re driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, we’re able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business. .

 

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we’re searching for passionate, talented people to join the Rightpoint team.

Rightpoint is the largest independent customer experience agency with technology at our core, and 450 employees across 10 offices. We create seamless digital experiences driven by insight, strategy, technology and design -- and expanded mobile innovation and emerging technologies via Raizlabs. We serve more than 250 Fortune 1,000 companies with strategy, site design and development, content, CRM, commerce, BI and cloud infrastructure.

 

And the industry is taking notice:

  • Crain's Chicago Fast Fifty of “Fastest Growing Companies,” 2014 - 2017
  • "Top 100 Workplaces in Chicago" by the Chicago Tribune, 2014-2017
  • EY Entrepreneur of The Year® Award, Co-founders Ross Freedman & Brad Schneider: 2015 Midwest Dual Finalists
  • One of the "Most Promising Companies in America" by Forbes in 2014

 

WATCH THIS to learn more about Rightpoint and our culture:

https://www.rightpoint.com/careers



Job Description

As a Senior Staffing Specialist/Staffing Manager, you will ultimately be responsible for ensuring the successful staffing of Rightpointers across our growing organization. You will be part of a growing Staffing team that provide solutions that support both the regional and national needs. This role partners with different internal departments like Recruiting, HR and finance to ensure alignment on growing our team members and staff most efficiently. You will work closely with our national practice and local office leadership to ensure we are staffing our teams for success across a variety of digital projects. The ultimate goal of this role is to assemble the best teams, balancing our project and client’s needs along with our team member’s career passions.

 

Responsibilities include:

  • Manages project staffing decisions for a company of 450+ that support the growth of our business and maximize utilization targets
  • Provides regional guidance that aligns with the National strategic growth goals
  • Identify capacity gaps to ensure we pipeline future demand effectively
  • Help inform team member career development opportunities and provide guidance as appropriate.
  • Works with leadership to communicate project assignments
  • Coordinates with leadership to assess burn out risk, travel requirements, and Rightpointer’s career goals
  • Keep up-to-date with sales pipeline and pending opportunity wins, to manage upcoming demand
  • Communicate upcoming staffing needs to recruiting team when internal resources aren’t available
  • Works with leadership to evaluate Rightpointer’s skillsets and level of expertise, ensuring we are staffing for success given project’s requirements
  • Optimize Rightpointer’s utilization by monitoring staffing gaps and project allocation
  • Organize and lead staffing meetings with national practice and geography leadership to communicate staffing issues and potential solutions
  • Train all employees on staffing systems
  • Ensure collaboration across all locations optimize staffing with a national lens
  • Conduct effective performance evaluations and mentor those with less experience through formal and informal channels.
  • Challenge fellow team members to progress toward their professional development goals.

 

Minimum Requirements

  • Bachelor’s degree or equivalent experience
  • 4+ years’ relative experience in Resource Management, Staffing, Recruiting or Human Resources
  • Critical thinker with the tenacity and grit to make smart solutions in a fast pace creative and technical environment
  • Infectious passion for creativity and the smarts to make it happen.
  • Strong communication and presentation skills
  • Ability to multi-task, adapt quickly to changing demand, detail oriented and a strong work ethic.
  • Trust advisor and Team player

 

Preferred Requirements

  • At least 4 years’ experience in a consulting &/or Agency environment with rapidly changing project needs
  • Knowledge and experience with PSA (Professional Services Automation) tools (OpenAir)PowerPoint, Excel,

 

Got what it takes? We’d love to hear from you.
 

Benefits and Perks at Rightpoint

  • PTO + Paid Holidays
  • Casual Dress (when in the office; when at a client site, we need to mirror their dress code)
  • Flexible Work Schedule
  • Great Health Coverage
    • Medical – 4 plans to choose from!
    • Dental
    • Vision
    • Life/AD&D/Short-Term & Long-Term Disability
  • Flexible Spending (Dependent & Healthcare)
  • Transportation/Parking Pre-Tax Benefits
  • 401k with Company Matching
  • Occasional On-site Chair Massages
  • Weekly Peapod Snack/Drink delivery
  • Regular Happy Hours and social events including: Volunteering, Game Nights, Movie Nights, team sports, Rocket League Tournaments, Beer/whiskey Tastings, etc.
  • Catered Lunches Every Friday
  • Continuous Training, Certifications, and Learning Opportunities

 

This is a full time, salaried position. For more information, visit www.rightpoint.com. Rightpoint is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

Rightpoint is an E-Verify employer.  E-Verify is an Internet-based system operated by the Department of Homeland Security, U.S. Citizenship and Immigration Services that allows Rightpoint to verify the employment eligibility of our employees.  Based on the information provided by you on your Form I-9, Rightpoint will input that information into E-Verify which will confirm your information in DHS and Social Security Administration (SSA) databases.  Your continued employment with Rightpoint is contingent upon an “Employment Authorized” result for you from the E-Verify system

APPLICANTS MUST BE PERMANENTLY AUTHORIZED TO WORK IN THE U.S.. WE ARE UNABLE TO OFFER SPONSORSHIP AT THIS TIME

 

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Location

50 Milk Street, 19th Floor, Boston, MA 02110

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