R&D Employee Onboarding Program Manager
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
We’re looking for an Onboarding Program Manager to join our growing R&D Enablement team. Your primary responsibility will be to manage our global New Hire Onboarding program and collaborate with stakeholders to scale the program as our organization grows. You will also grow to manage a small team of program managers who will ensure all new R&D Toasters are welcomed and supported.
About this roll* (Responsibilities)
- Own the success of the ongoing R&D Onboarding program.
- Partner with stakeholders to determine and implement a strategy to scale our global R&D Onboarding program as our organization grows, adapting the experience for different regions as needed.
- Engage and collaborate with stakeholders including new hires, leaders and partners to identify and resolve issues, develop content and drive systematic incremental improvements.
- Collect and analyze metrics and feedback to evaluate the impact of the program and areas of opportunity.
- Grow to manage a global team of program managers who support the R&D Onboarding program
Do you have the right ingredients*? (Requirements)
- 5+ years experience building and managing programs or complex, scalable processes involving many stakeholders.
- Experience working independently and leading projects/initiatives across multiple time zones and diverse cultures.
- 2+ years people management experience.
- Experience working on or with R&D teams delivering software-as-a-service.
- Experience using metrics to demonstrate impact.
- Superb communication skills, both written and verbal. Must be able to establish and maintain effective working relationships with stakeholders at all levels.
- Strong problem-solving skills, ability to think creatively about both short and long term solutions.
- Enjoy interacting with new people in an open and inclusive way.
Our Spread of Total Rewards
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- Pension plan
- Health insurance family plan
- Maternity and paternity leave
- Commuter benefits, bike to work
*Bread puns encouraged but not required
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.
