Community Manager
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!
About the team you will be on…
We're a team of technologists who love to inspire, and we're looking for a developer community manager to help us reach, organize, and support the Acquia developer community.
As a Developer Community Manager, you'll lead the growth and nurturing of our community through several initiatives. You’ll manage the developer portal and coordinate developer content across a fleet of experts, internal and external. You’ll be responsible for managing our developer social media channels, and organizing content calendars in conjunction with upcoming product and feature releases. You'll work with the Drupal and Mautic open source communities to help drive community contributions and recognition. You'll also work to define and run future programs.
This role will work closely with several other teams, including developer advocacy, product, and marketing. Ideally, you possess a wide range of skills, and you understand the “language” of developers and open source contributors. You have a passion for open source and are driven to share helpful information to enable others to succeed.
While a background in technology and community is important, what is most important to us is finding someone who loves to help developers grow and advance their careers. If this sounds fun, then we’d love to hear from you.
Responsibilities
- Find engaging content for our blog, social media, and events by collaborating both internally and externally with folks who are doing interesting things with our products.
- Develop a content plan and editorial calendar for the developer portal.
- Manage the developer community event calendar.
- Hold conversations with community members and product users to find out what they want to learn more about.
- Provide community feedback to the management and stakeholders.
- Plan and execute community initiatives and programs.
- Monitor social media campaigns and analyze web traffic from the dev portal for optimization opportunities.
- Participate in community events, corporate events and workshops.
- Work with developers to implement new features in the developer portal.
- Manage the curated marketplace of modules, libraries, and developer tools.
Requirements
- Commitment to building an open, diverse, and inclusive developer community
- Experience in managing or working within a community.
- High-level understanding of programming languages and developer tools
- Excellent verbal and written communication skills
- Familiarity with CMS software and the broader industry.
- A Bachelor’s degree or equivalent experience
Advantages
- Experience building open source developer communities
- Experience with Drupal or Mautic
- Extensive participation in the open source community
- Familiarity with devops or at least one programming language
- Experience as a developer working with open source software
- Attendance at one or more Drupal camps or conferences
Employees have the option to work remotely, from the Boston office, or a mix of both. Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.