Player Development Executive, VIP
DraftKings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company. It’s simple, at DraftKings, we believe life’s more alive with skin in the game. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. Headquartered in Boston, MA, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do, and think you will too.
The strategy behind the game.
As a Player Development Executive, you will oversee and cultivate long-term relationships with DraftKings’ most highly engaged Players. You’ll be responsible for day-to-day execution of DraftKings’ industry-leading VIP engagement strategy – understanding the true needs of our Players to foster long-term loyalty to DraftKings
What you’ll do as a Player Development Executive:
- Create strong, authentic, and trusted Player relationships.
- Exceed engagement and service level performance targets.
- Deliver on a Player experience that will drive high levels of brand advocacy.
- Compile Player feedback to support improvements to the platform and identify commercial opportunities.
- Execute against all VIP policies and guidelines, including responsible gaming policies.
What skills you will use:
- Experience with sports betting, gaming economies, and Player behavior.
- 4+ years of experience in a customer facing role.
- Interpersonal and communication skills in both one-on-one and group settings.
- Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
- Willingness to travel and work nights and weekends.
Who are we a good fit for?
We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us.
Apply now
As a technology company at our core, DraftKings believes that the best innovation comes from diverse perspectives, thoughts, beliefs, ideas, and experiences. We consistently push boundaries and challenge the conventional to ensure our culture and products reflect the expectations of our employees, and the customers we serve.
We’re proud to believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with our hiring practices. We’ll never discriminate against anyone’s background or creed. If you’re good at what you do, we want you to do it at DraftKings.
You may be required to become licensed through applicable regulatory agencies.