The Role

Iora Health is seeking a Manager to lead its new Employee Health & Safety program. The Manager will join a team focused on a few priorities: 1) building infrastructure (systems, policies, procedures) for Iora’s Patient and Employee Health and Safety team; 2) providing reports and conducting analyses; 3) supporting incident review and follow-up; 4) ensuring compliance with all regulatory requirements and Iora Health policies related to EH&S.

This position will be based in Boston, MA and will require some travel.

Specific Responsibilities

The Manager will play a key role in the growth of Iora Health. The position requires an individual excited to apply energy across a diverse set of projects and initiatives, including a combination of the following:

• Playbook development - design, document, and maintain processes, policies, procedures and systems
• System maintenance - monitor and improve processes, systems, and tools
• Research - understand best practices, regulatory standards and requirements solicit input from subject matter experts and stakeholders
• Analysis - build and monitor reports that help teams track performance and learning
• Customer support & troubleshooting - ensure care team members have the tools and support they need
• Project management - create project plans, coordinate meetings and track follow-up activities
• Operations monitoring - perform on-site audits of practice facilities and operations to identify opportunities for improvement
• Training - develop and deliver training to Iora employees

The successful candidate will be:

• A clear communicator; able to work across cross-functional teams
• A good relationship builder, with colleagues and external partners
• Detailed-oriented
• Able to manage projects independently
• A creative thinker and excellent problem solver
• Able to exercise strong judgment and maintain confidentiality
• Comfortable with a high degree of ambiguity, rapid change
• Passionate about service to colleagues and customers
• Mission-driven, interested in changing the world

Iora Health is committed to the professional development of strong team members. Responsibilities for this position will evolve based on the needs of the company and the success of the individual.

Preferred Qualifications

• Bachelor’s degree (Master’s preferred)
• 4-6 years of professional experience in employee health & safety or a related field
• Deep understanding of OSHA, occupational health, and employee health & safety
• Experience in healthcare industry, ideally in the outpatient setting
• Team player who is driven by our mission to restore humanity to healthcare

About Iora Health

Iora Health (www.iorahealth.com) is restoring humanity to healthcare by building a simple yet radically different primary care model from scratch: we know each of our patients as true individuals, and proactively provide them the unique combination of care, support, and inspiration they need to live their best life.

The Iora Health model of health care changes everything - payment, staffing, processes, IT systems, and culture. We have no status quo to defend, no arcane rules we must follow. We are a fast-paced, fresh-thinking, high-growth company building a better model of health care delivery.

Iora Health patients enjoy the benefits of improved access to care, non-office based encounters (e.g. phone, video chat, email, walking groups, etc.), an accessible and transparent medical record, and robust educational offerings. Iora Health practices offer smaller panel sizes, closer relationships between patients and care teams, and the opportunity to lead systemic change in health care delivery while working with a true team.