As Manager of the Customer Training Team, you will manage the development and delivery of in-person training to help customers use the HubSpot software to achieve their inbound goals. You will help grow the customer training program through program analysis and research as well as development of direct reports.

In this role, you’ll get to:

• Manage the forecasting, pricing, and revenue planning process for 250+ global trainings
• Coach direct reports to improve the delivery of high-impact HubSpot software training that drive product adoption
• Drive the creation of content that solves for the customer’s product usage and strategy needs and creates a true “HubSpot experience” for all attendees
• Collaborate to find needs for partnerships with internal teams and HubSpot partners for new trainings and content updates
• Develop and manage the marketing and sales of the program to drive >70% attendance capacity and 30%+ year-over-year revenue growth
  

We are looking for people who:

• Are strong at evaluating the effectiveness of direct reports, training programs and reporting the necessary data to the team and leadership
• Can run team meetings, skill development training and working sessions
• Are excited to find and execute new, scalable ways to deliver high-quality courses
• Can travel up to 25% of the time to other HubSpot offices and onsite with direct reports to assess their performance 

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

About HubSpot

HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 4M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts, and we have offices in Dublin (Ireland), Sydney (Australia), New Hampshire, Singapore, Tokyo (Japan), Berlin (Germany), and Bogotá (Colombia).

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