Growth Operations Associate

| Cambridge
We are looking for a Growth Operations Associate to join our Growth team in San Francisco or Cambridge. Ideal candidates should be eager to demonstrate their ability to be results-oriented self-starters. You will work directly with our Chief Development Officer to drive new business from our targeted accounts and support the end-to-end lifecycle of each deal. You will be a critical part of our growth engine, responsible for lead generation, sales support and sales infrastructure. We will provide the tools, training, & exposure that’ll help advance your personal and professional career. 

Primary Responsibilities:

  • Support management of enterprise pipeline through Salesforce CRM tool
  • Oversee & support weekly growth updates, reporting related to sales goals, and support early-stage activities in sales life cycle
  • Support continued evolution of overarching growth strategy - focusing on development of sales collateral, prospect follow-ups, and gathering applicable information from other Cricket teams as needed
  • Support proposal process (including RFPs, FAQs, and any other relatable client-facing documentation)
  • Manage data intake process and help manage key internal stakeholders in that process
  • Other applicable activities related to supporting Chief Development Officer

Required Qualifications:

  • 1-3 years experience working as a customer-oriented professional
  • Track record of success by influencing through relationships
  • Articulate and able to frame ideas to match the needs of different audiences
  • Willing to try new things and open to coaching
  • Self-directed and effective at managing your time
  • A strong desire to improve the current healthcare ecosystem
  • Experience with Salesforce and Powerpoint
  • Creative, collaborative, and fantastic at written & verbal communication
  • Fast-learner who thrives in fast-paced environments and are excited about playing a key role in refining our sales strategy and processes 


  • Competitive salary and vacation
  • Stock options + extended option exercise window
  • Generous health, dental, vision and parental leave policies
  • Contributions for 401k retirement savings plans
  • Commitment to building and maintaining an inclusive team

Cricket Health is a comprehensive kidney care provider with a personalized, evidence-based approach to managing chronic kidney disease (CKD) and end-stage renal disease (ESRD). Cricket Health delivers world-class, technology-enabled multidisciplinary care both in-person and virtually to achieve the best outcomes possible for patients and the best value for partners, keeping patients healthy and out of the hospital, accelerating access to transplant, and increasing home dialysis adoption. We are committed to aligning the success of our company with those of our partners and the patients whom we serve. Learn more at and follow us @crickethealth.

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Technology we use

  • Engineering
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    • JIRAManagement


Conveniently located near Alewife T stop and close to new restaurants and shops

An Insider's view of Cricket Health

How would you describe the company’s work-life balance?

We are highly motivated people tackling one of the hardest problems in healthcare. When we are in the office, we dare mighty things. But we also treasure our lives outside the office. Whether that means being able to work from home when a kid is sick, leave early to catch a game or just hang out with friends, we make sure we all find that balance.


Chief Administrative Officer

How does the company support your career growth?

Working in lean teams allows employees to step up and take on new responsibilities. I’ve learned about different parts of the business through a wide variety of projects. High exposure to senior management encourages career growth through formal and informal interactions.


Finance Associate

What is your vision for the company?

Cricket Health combines the best of what seasoned clinicians can do with smart technology to provide the best care possible for patients with chronic kidney disease, no matter the obstacles. It's tech that augments the human connection, not try to replace it.



What are Cricket Health Perks + Benefits

Cricket Health Benefits Overview

We offer medical, dental and vision benefits under the Company’s benefit plans, subject to the terms and conditions of the individual plans. Details about the health and dental benefits will be provided separately and specific plans available depends on employee home state. Cricket covers 90% for employees and 65% for dependents. Health, dental, and vision benefits are managed through TriNet. There is no waiting period: once the employee I9 has been completed, they will be able to elect their benefits.

The company will offer 18 days PTO annually in addition to company holidays. This includes vacation, sick and personal time off but excludes Cricket holidays, disability, family leave, etc.

Employees will also be eligible for the Cricket Health 401K Plan after 3 months of employment, subject to the terms and conditions of the plan. There is an effective 50% company match of annual salary up to $2,500.

Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
There is an effective 50% company match of annual salary up to $2,500.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
The Company provides paid parental leave benefits of up to 12 weeks to eligible regular full-time employees.
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