Customer Support Associate
- Communicate with our user base across all channels, such as email, technical writings, social media, etc...
- Contribute to our Help Center and enable our users with the tools and knowledge they need to succeed
- Work with the QA and Product teams to identify and triage bugs and user pain points
- Assist in making the Support Team and ASICS Digital even better by highlighting and working to improve different processes that need updating or critically thinking as to how we can do better for our users and team.
- Tech-savvy problem solver, familiar with mobile/web technologies
- Strong communication skills with thick skin
- Runkeeper or ASICS Studio user is a big plus
- Overall driven and hardworking individual who loves rolling up their sleeves and getting the job done
ASICS Digital is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or fitness level.