Client Account Director
IT and Business leaders have a problem. The imbalance between the business’ application requirements and IT’s ability to meet their needs is so great they have to take a different approach. They must collaborate. They must be agile. They must empower the business to participate in its own rescue. Said differently, they need help transforming their enterprise into a high performance provider of solutions, and Mendix[ has the people, domain expertise and technology platform to bring the groups together for success.
Mendix is the leading Gartner MQ and Forrester Wave solution in a red-hot market expected to exceed $15 billion by 2020. Mendix provides a platform and approach that helps enterprises innovate and digitally transform their businesses and industries. Nearly 4,000 organizations worldwide, including KLM, Medtronic, Merck, and Philips, rely on Mendix to build web and mobile applications to delight their customers and empower their employees.
While we live on different continents and work on different things, we are one team with a shared mission and set of values. We are passionate and strive for new heights, professionally and personally.
We're investing to accelerate our momentum and we're looking to grow our global team. If you constantly strive for excellence, are passionate about innovation, and want to work with a collaborative, energetic team - then Mendix is for you. We are looking for a creative, innovative, and inspiring personality with a passion for customer success and expansion. As a Client Account Director you will join our rapidly growing company and become an integral part of an exceptional team who is transforming the way companies focus their digital transformation effort.
You’ll help our customers drive digital innovation by:
- Acting as a change agent responsible for ensuring the pervasive enterprise adoption of the Mendix platform and to link the strategic value drivers in the customer digital transformation program to the apps created by the customer.
- Building and sustaining customer relationships while driving the adoption and expansion of the Mendix platform in order to exceed our revenue goals. In your role you will work closely with Enterprise Account Executives to establish and build long-term business relationships within designated accounts and execute on account plans jointly made.
- Leading the post-sales effort in building Enterprise Success Programs through which you will deliver consistent value to your customers.
- Becoming a trusted advisors to CxOs and Business Executives by helping set the vision for building on the Mendix platform and structuring their organization to build apps at scale.
- Your focus will be on stakeholder management and together with sales expand these stakeholders within customers as you deliver business impact to customers by truly understanding their key business drivers.
- Applying your domain expertise with customers in best-practice discussions that can either be specific to the use of Mendix or more general regarding enterprise success.
You’re the innovator we need if you have:
- 10+ years experience with a mix of IT Advisory/CIO/COO/CDO roles and an understanding of portfolio and program management.
- Accountability for driving additional revenue through customer expansion.
- A strong digital transformation vision and experience with business transformation roadmaps.
- Exceptional executive-level communication and presentation skills with an understanding of executive level budget cycles and business case processes.
- An understanding of technology and an ability to distinctly explain technological and business concepts.