Company Overview

Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations – in healthcare, telecommunications, automotive, financial services, retail, and more – to create stronger relationships and better experiences for their customers.

Join our Automotive team…intelligent systems now ready for the road. We are passionate about developing intelligent interfaces that enable people to talk to their cars, phones, devices, and other smart “things”.  

At Nuance Automotive, we’re futurists, re-imagining what’s possible at the intersection of humans, mobility and machines – then making it happen. If you’re ready to be a part of building and delivering the ultimate, future-ready mobility experience that is miles ahead of the competition, you should join us. Building on our deep expertise and unparalleled innovation, we are accelerating the pace of change and transforming the in-car cockpit. We’ve reimagined and redefined the mobility experience, creating a new standard that goes beyond driving to a connected and informed world. Today, we’re shrinking the gap between the driver and the automobile, transforming the machine into a natural extension of the human inside. 

While we’re busy building the next generation of the in-car user experience, we’re also focused on the next step: spinning off from Nuance into a new, independent, publicly traded company that will be solely focused on the growing mobility assistant market and its adjacent opportunities – autonomous cars, smart cities, enhanced shared mobility, and more – that are on the horizon. Our new company will be a fast-moving, innovative organization that will use our 20-year history as a springboard to the next level. There’s never been a more exciting time to join Nuance Automotive.

Job Summary

Summary:

In this role, you will be part of a dynamic team whose responsibility is managing the lifecycle of projects in our business systems environments, participating and facilitating business analysis, process definition and solution design for projects. You will work with key users from different business groups to understand current business processes and business requirements, identifying areas that have opportunity to be improved and/or streamlined, and designing systems solutions that meet the business need and are in line with industry best practices. Ideal candidates are highly motivated, like to take initiative and will possess excellent analytical, organizational and communication skills. This is a unique opportunity to be part of a team shaping the Business Systems portfolio for a fast-growing new company!

Responsibilities:

• Partner with business stakeholders to understand their business processes, prioritize information needs, and translate business requirements into systems solutions. 
• Document As-Is business processes, business requirements and solution designs for company’s software platforms.
• Consult with business and IT partners to strategize, plan and implement needed projects within designated time and budget constraints. 
• Lead the functional design of software solutions for projects, enhancement requests. 
• Research implementation alternatives and provide design recommendations to both user community and technical team. 
• Facilitate discussions with user groups on how system solutions can help enable new business initiatives.
• Responsible for various types of documentation. Specific documents would include business requirements, functional specifications, process flows, test plans and user acceptance plans.
• Coordinate with development team and group manager throughout development lifecycle to ensure requirements are developed and delivered to specification. 
• Assist with project management, planning and coordination activities.
• Exhibit flexibility in handling multiple tasks in this fast-paced IT environment.
• Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing

Qualifications:
Number of Years of Work Experience: 5+ years of professional experience

Required Skills:

• Experience as Functional team lead on systems implementations, including experience facilitating analysis and design working sessions with business representatives. 
• Experience on projects that included defining significant business process changes
• Significant experience eliciting software requirements from cross-functional stakeholders and transforming them into functional specifications. 
• Ability to work in a cross-functional team environment within the Business System’s group as well as other groups within the IT organization. 
• Solid problem-solving skills and a strong analytical thought process  

Excellent oral and written communication skills.
Understanding of one or more functional areas of the business such as Finance, Sales, Professional Services, Marketing, HR, etc. 

Preferred Skills:

• Thorough understanding of software development lifecycle.
• Experience with any of the following applications: Workday, Hubspot, SpringCM a plus

Education: • Bachelor’s degree in Computer Science or equivalent (Preferred)

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.  

Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.