Toast
We power successful restaurants.
Boston, MA
Remote

Business Operations Project Manager

Sorry, this job was removed at 7:25 a.m. (EST) on Tuesday, November 2, 2021
Find out who's hiring in Greater Boston Area.
See all Operations jobs in Greater Boston Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 


Are you bready*?

Toast is seeking a highly motivated individual to drive internal process improvements aimed at scaling the company’s Revenue Operations function. This position will support the company’s multi-billion revenue plan by focusing on identifying and managing projects directly aimed at automating operational processes to drive efficiencies throughout the Revenue Operations and Sales organizations. You will partner closely with Sales, IT, Product and Engineering to develop and implement operational plans aimed at improving our quote to cash process.

 

About this roll*:

  • Serve as the point of contact for the Revenue Operations team in managing and driving cross-functional projects with the objective of automating and scaling existing processes and systems.
  • Work with Product, Engineering and IT teams to build and scale Rev Ops initiatives and product launches to improve the quality of the operations experience.
  • Help design and implement system workflows and process improvements necessary to automate and scale quoting, order creation, billing and provisioning processes.
  • Support and execute User Acceptance Testing within our quote to cash systems
  • Help develop communication plans to provide timely updates on internal project status, product releases and operations plans.
  • Document system workflows and process improvements relating to CPQ, billing and collections processes / systems
  • Become a subject matter expert on our systems and processes
  • Develop and build out metrics and KPIs to measure and assess performance and identify opportunities for improvement
  • Perform ad hoc analysis, respond to insight requests and data extractions to resolve critical business issues.

Do you have the right ingredients*?

  • 5+ years of experience with financial systems focusing on the quote to cash process
  • Bachelor's degree in Finance, IT, Business Administration, or closely related field
  • Excellent verbal and written communication skills including the ability to communicate complex scenarios in a clear and concise manner
  • Ability to critically think through and communicate complex scenarios / topics in a clear, logical manner
  • Ability to understand complex system architecture in which data flows between interconnected systems, managed by different teams
  • Experience with Salesforce, Salesforce CPQ & Netsuite strongly preferred
  • Experience with system implementations and User Acceptance Testing
  • Solid attention to detail; excellent organization skills with the ability to balance multiple projects and meet tight deadlines in a fast paced environment
  • Technical aptitude with the ability to learn new technology quickly
  • Prepared to be hands-on and involved directly in projects, but also able to work independently within a team environment 
  • Ability to learn and influence virtually in a remote environment

*Bread puns encouraged but not required


#LI-YT1

#LI-REMOTE


As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

More Jobs at Toast

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ToastFind similar jobs like this