Operations Team Lead/Process Assistant

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Fulfilment Coordinator

Location -  Riverside, CA 

Monday - Friday - 7am - 3:30pm

FULL HEALTH & DENTAL BENEFITS – 1st Day of Employment!

2 Weeks Paid Vacation, 7 Paid Holidays + Sick Pay

401(k) with Company Match & Employee Stock Purchase Program

Tuition Reimbursement

Pay $23.00-$26.00

Shift 7:00am -3:30pm

The Fulfilment Coordinator supports in managing the day-to-day operational functions for the Logistics Center departments and in the most cost-effective manner while meeting the needs of both the internal and external customer. Requires excellent communication skills and the ability to independently evaluate and problem solve during the course of the day.  Reports directly to the Operations Supervisor.

With our history of reinvention, discovering new ways to help our customers and our people is always on our agenda. Explore different career possibilities to develop your skills and knowledge. We believe everyone has the potential to uncover new ways of thinking, new approaches to solving problems and to grow in this exceptional business.

Key Duties and Responsibilities:

• Supervision and Training: Oversee, train, and provide performance feedback to direct reports, ensuring high productivity, efficiency, and effectiveness. Monitoring and mentoring of associates on productivity, quality and safety.

• Operational Management: Manage incoming and outgoing shipments, organize merchandise, and maintain accurate warehouse inventory. 

• Production Planning: Develop production schedules and allocate resources to ensure timely completion of job assignments, while maintaining records of time and production.

• Activity Monitoring/Reporting: Track and send operational reports to designated operation personnel to inform decision-making.

Additional Duties and Responsibilities

• Monitor and correct at-risk behaviors.

• Recognize and reward positive behaviors.

• Ability to work in a fast paced environment.

• Manage performance to ensure required levels of productivity and organizational objectives are met.

• Employee Relations: Address employee issues and foster open communication across all levels of the organization.

• Maintain and implement plans to maintain productivity, safety standards, quality, cost control, and employee morale.

• Working knowledge of computerized applications (word processing, spreadsheet, database, presentation software, email).

Minimum Requirements:

Experience: Minimum of 1-2 years in warehouse or logistics leadership, with specific experience in warehouse fulfillment or e-commerce management involving onsite ordering, picking, packing, and shipping.

• Metrics: Skills monitoring teams daily production goals and dynamically meeting company KPIs.

• WMS Familiarity: Experience in using Warehouse Management Systems (WMS).

• Conflict Management: Skills in resolving conflicts and managing team dynamics.

• Physical Requirements: Capable of lifting at least 40 lbs; weight may vary based on facility requirements. Frequent walking, carrying, reaching, standing, and stooping.

There is so much more, but enough about us.

We can’t wait to hear about YOU.

Join us at the Mountain where culture and values are practiced and respected every day.

Apply now!