As an Operations Specialist, you will coordinate between departments, resolve customer issues, and support process improvements while ensuring accurate customer setup and billing.
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
As a key member of our Commercial Operations team, you’ll be the bridge between departments—ensuring seamless coordination and resolution of customer-facing issues. You’ll dive into data, solve problems, and help shape a better customer experience.
What You’ll Do
- Collaborate with Credit, Dispatch, Billing, and Sales teams to ensure accurate customer setup and billing.
- Partner with our Customer Experience team to resolve customer issues efficiently.
- Conduct research across multiple systems to troubleshoot freight, hauler, mapping, and system errors.
- Support month-end closing and internal testing with flexibility and precision.
- Contribute to process improvement initiatives in a fast-paced, evolving environment.
What You Bring
- Bachelor’s Degree
- Strong organisational skills and ability to prioritise under pressure
- Excellent verbal and written communication
- Proficiency in Microsoft Excel and Office Suite
- Self-motivated, dependable, and detail-oriented
- Analytical mindset with a knack for numbers
- Adaptability and a collaborative spirit
Perks & Benefits
- Competitive salary with performance bonus
- Remote flexibility
- Opportunities for career growth and development
- Inclusive and supportive team culture
- Make a meaningful impact in a global organisation
#WKC
World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Top Skills
Excel
Office Suite
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