Operations, Reporting & Communications Analyst

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

We are seeking a detail-oriented and proactive Operations Analyst to support communication and operations efforts for our Analytics & Behavior Change organization. In this multifaceted role, you will be responsible for executing various operational tasks including supporting our real estate footprint and producing and updating operational reporting for our Senior Leadership team.

Additionally, you will support the department communications and event strategies, including developing our multiple internal websites and partnering on department-wide communication announcements. This role will also lead Office Manager duties to maintain a productive work environment. If you are a motivated individual with a passion for operations and a desire to contribute to a dynamic team, we encourage you to apply for this exciting opportunity.

This role requires working onsite 2 days a week in CVS's Irving, TX or Wellesley, MA office.

Key Responsibilities:

• Assist in the strategy and execute various operational tasks that support our office footprint.
• Partner with real estate teams to implement larger initiatives.
• Execute weekly attendance reporting and office utilization reporting for Senior Leadership.
• Manage reporting of Senior Leader events and top-level meetings and deliverables.
• Perform various Office Manager duties.
• Manage various other operational responsibilities.
• Craft clear, concise, and engaging communication messages tailored to various audiences, translating complex information into user-friendly language to keep colleagues informed and engaged.
• Collaborate closely with Analytics & Behavior Change colleagues to gather accurate and timely information for operational and communication purposes.
• Support coordination of team and department events.
• Maintain and update our multiple internal SharePoint and intranet sites to ensure content is current and relevant.

Required Qualifications

• 1+ year experience with Excel (including VLookups, Pivot Tables, etc.)
• 1+ year experience with Microsoft Office, specifically Excel, Word and PowerPoint.
• Strong communication, event planning, project management, or related skills.
• Proven written and verbal communication skills, with an ability to simplify complex concepts for diverse audiences.
• Strong interpersonal skills and the ability to collaborate effectively with teams.
• Detail-oriented with exceptional organizational and project management skills.
• Ability to work under pressure and manage multiple tasks in a fast-paced, dynamic environment.

Preferred Qualifications

• Experience in building and maintaining SharePoint sites and/or Content Management Systems.
• Experience with Smartsheet a plus.

Education

• Bachelor's degree in Communications, Business, English, Journalism or a related field required.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.