Operations Manager

About Us

Hungryroot is your partner in healthy living. We get to know your lifestyle, budget, health objectives, and preferences, and we recommend and deliver nutritious groceries, easy recipes, and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time at the store and in the kitchen, and live a healthy (and delicious) life.
Founded on the belief that food is the foundation of health, we’re building a future where eating well is easy and enjoyable. Hungryroot is a remote-first company with a headquarters in New York City and employees distributed across the U.S. We foster connection and collaboration through virtual and in-person team events, ensuring that everyone feels like an owner in our shared mission.
This position is based on-site at our Indianapolis, Indiana fulfillment center in support of Inbound and Outbound Operations for our first shift. The work schedule is Tuesday through Saturday

About the Role

We are looking for an Operations Manager to join our Fulfillment Operations team in Indianapolis. This individual will be responsible for formulating strategy, improving performance, procuring materials & resources, and ensuring compliance. As an Operations Manager, this person needs to be ready to mentor their direct reports and be excited about leading their team. This manager will have oversight of inbound and outbound operations for our first shift.

Additional responsibilities will include uncovering opportunities to improve the customer experience, order accuracy, and implementing best practices across all levels of our fulfillment operations. The ideal candidate is always looking for ways to engage their employees and make the workplace more effective and efficient

The ideal candidate has extensive leadership experience in fulfillment operations and loves to improve performance, has a positive attitude, a strong work ethic, learns quickly, and leads by example.

Responsibilities

•  Ensure all operations are carried out efficiently and cost-effectively
• Foster a safe, productive and engaged work environment
• Improve operational management systems, processes and best practices
• Responsible for fulfillment KPIs
• Improve metrics as applicable
• Analyze financial data to improve profitability
• Ensure all policies and processes are followed
• Partner with peers (HR, Supply Chain, Food Safety Transportation)

Qualifications

• Degree in Business, Operations, Logistics or similar
• Proven experience as an Operations Manager or similar role (manufacturing/fulfillment)
• Proficient with Warehouse Management Systems, such as NetSuite
• Skilled in Microsoft Office (Excel) and/or Google Docs/Sheets
• Experience working in an Automated Pick Environment
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Experience with Inventory Control and Processes
• Outstanding organizational skills
• Continuous improvement experience
• Familiar with developing and launching lean initiatives (5S, Kaizen, etc)

Nice to Haves

• Food & Beverage facility experience

Perks & Benefits

• Competitive compensation + comprehensive Medical, Dental, and Vision benefits
• Unlimited vacation policy
• Monthly Hungryroot credit
• Universal paid parental leave
• 401k

Estimated Pay Range

$100,000 - $110,000