Operations Manager

About Formlabs

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, manufacturer, and artist in the world. Formlabs manufacturing services  are the key to placing powerful digital fabrication tools into the hands of designers and engineers around the world. Manufacturing, testing, operating, and refurbishing thousands of printers is an enormous task - a task with complexity and impact that will grow as we introduce new products and services each year.

Job  Summary

Formlabs is seeking a highly motivated and experienced Operations Manager to lead teams and own space for manufacturing services, including scaled additive manufacturing operations, equipment refurbishment, pre-production builds, and validation campaigns. This role is pivotal in driving operational excellence, fostering a culture of safety and quality, and delivering strategic business goals. The Operations Manager will oversee key aspects of site management, including production, personnel development, financial performance, and cross-functional collaboration, with a strong focus on continuous improvement. This position is an exciting opportunity to make a significant impact within the dynamic and growing field of 3D printing.

Responsibilities:

• Manage an hourly labor pool and support functions, including oversight, resource planning, hiring, training, and skills development. Foster a positive and collaborative work environment that emphasizes safety, quality, and accountability.
• Oversee all aspects of production/operational processes, ensuring efficient workflow, adherence to schedules, and high-quality output
• Establish and monitor key performance indicators (KPIs) to track operational metrics and prepare leadership reports
• Troubleshoot production issues and implement effective corrective and preventative actions

• Drive continuous improvement initiatives using methodologies like Lean, Six Sigma, or other relevant frameworks
• Ensure proper maintenance and upkeep of facilities and equipment.

Qualifications:

• Minimum 5 years of experience in a senior production/manufacturing role.
• Experience in managing a direct hourly workforce
• Excellent knowledge of manufacturing processes & principles, such as 5S, lean, material flow, safety, quality management, etc.
• Experience in establishing and managing refurbishment programs is a plus.
• Excellent problem-solving, critical thinking, and organizational skills.
• Strong project management and organizational skills.
• Strong interpersonal and leadership skills, with the ability to mentor and develop employees across all levels of the organization.

Preferred Qualifications:

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or a related engineering discipline.  
• Proven ability to align and implement business strategies effectively across multiple departments.
• Demonstrated success in driving cultural transformation and organizational change.
• Familiarity with safety systems such as OSHA Process Safety Management (PSM) or equivalent.
• Experience with 3D printers

We Offer:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• Low cost fund options in our 401K and access to advisors 
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We build amazing things. Come join us!

We are an equal opportunity employer and value diversity in our company.  We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

To all recruitment agencies: Formlabs does not accept agency resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. Formlabs is not responsible for any fees related to unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.