The Operations Coordinator will manage ATM network operations, coordinate with service providers, and oversee installations and maintenance activities.
Euronet seeks to employ a proactive ATM Operations Coordinator, to join our Operations team in Morocco and be part of a Global organization.
The successful candidate will be based in Casablanca with mission to support and oversee the Operations activities of our ATM Network in Morocco.
KEY RESPONSIBILITIES:
- Coordinate with third-party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations across Switzerland.
- Monitor ATM operations, ensuring quick resolution of faults by service providers, and act as the main contact for on-site engineers/technicians.
- Serve as the first point of contact for the sales team during new ATM installations and communicate with clients when needed.
- Manage ATM inventory, track site status, and analyze network performance to suggest improvements, maintaining KPIs and reports for internal and client use.
- Conduct site visits, train local staff, and provide remote support for incident resolution via phone or email.
- Regular reporting ( service providers KPIs, internal reporting) and review of service performance with local providers .
- Project management, testing and supporting implementation.
- University degree with Engineering or IT orientation, or equivalent professional experience.
- Minimum 3 years of experience in the Operations, Supply Chain, or Information Technology functions, in such sectors as banking, financial services, telecommunications or retail.
- Prior experience in project coordination, ATM systems and ATM software will be considered a plus.
- A proven track record in planning, issue management and quality assurance in complex IT and operational projects with different platforms and systems. A solid track record in on-time delivery of projects, meeting budgets and satisfying the functional expectations of different parties.
- Strong analytical and problem-solving skills.
- Strong communication skills.
- International corporate experience.
- Valid category B driving license.
- Regular field work.
- English – professional level.
- Work in a dynamic, stable, international environment.
- Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.
Top Skills
Atm Software
Atm Systems
Project Management Tools
Similar Jobs
Big Data • Cloud • Information Technology
The Customer Success Manager builds relationships with customers, ensuring satisfaction and growth by driving retention, managing renewals, and identifying upsell opportunities.
Top Skills:
SalesforceSFDCZoominfo
Healthtech
Analyze business needs and objectives for assigned functions, improve processes, support business initiatives, and serve as a subject matter expert.
Top Skills:
Excel
Artificial Intelligence • Information Technology • Software
Lead and mentor a team of sales managers, drive regional sales strategy, achieve revenue growth, and foster team development across the Americas.
Top Skills:
MeddpiccOutreachSalesforce
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
