Manage contractor and client contract lifecycles, maintain payment records and documentation, support cross-functional contract administration, improve internal systems, and assist with data migration and operational processes.
Do you love process? Vocal is seeking a highly organized, detail-oriented Operations Associate to support our growing team. In this role, you’ll manage key administrative and contract processes across contractor and client relationships, help maintain accurate documentation and payment records, and contribute to internal systems that keep our work running smoothly. The ideal candidate is proactive, collaborative, and comfortable juggling multiple priorities.
This is a full-time position through November 2026, with the opportunity for extension.
Responsibilities
- Manage the full contract lifecycle for contractors and client agreements, including renewals, terminations, and documentation
- Prepare, distribute, and maintain standard contracts, supporting revisions and redlines as needed
- Prepare and maintain accurate contractor payment records and related documentation, as well as answer questions as needed
- Support cross-functional teams with contract administration and operational processes
- Contribute to internal systems organization and process improvement initiatives
- Assist with data management, migration, and documentation to ensure accuracy and operational efficiency
Qualifications
- 1–2 years of professional experience (or strong volunteer experience) in operations, project management, compliance, or organizational systems
- Strong written and verbal communication skills, with a demonstrated commitment to follow-through and accountability
- Excellent time management skills, with the ability to manage multiple projects and competing priorities under tight deadlines
- Strong attention to detail and ability to maintain accurate records and documentation
- Highly organized, self-sufficient, and proactive in solving problems
- Familiarity with Notion, Google Drive, and Airtable is a plus; willingness to learn new tools is required
- A sense of humor, humility, and a collaborative team-first attitude
- Passion for progressive political issues and a desire to contribute to mission-driven work
Vocal Media is committed to developing leaders, policies, and a team culture that embraces diversity and enhances equity. We believe that differences in backgrounds, experiences, and identities lead to healthier organizations and stronger teams. We recognize that our success requires commitment to obtaining and retaining a diverse staff that provides the highest quality services to our clients and creators. Vocal is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity, or disability, or any other legally protected basis. Vocal is committed to providing accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. Vocal will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.
Top Skills
Notion,Google Drive,Airtable
Similar Jobs
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
Drive People Operations efficiency by automating HR processes, improving global people processes, managing systems (JIRA, Lattice), owning complex projects, and leveraging data and surveys to inform People strategies.
Top Skills:
Jira,Lattice
Healthtech • Social Impact • Software
The Operations Associate, Payor Launch will manage workflows, analyze data for decision-making, monitor payor launches, and collaborate cross-functionally to improve processes.
Top Skills:
Analytics PlatformsExcelGoogle SheetsHubspotSQL
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As a Complaint Operations Associate, you'll investigate and resolve complex customer complaints, ensuring compliance and mitigating business risks while communicating effectively with various stakeholders.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories


.png)
