The Onsite Account Executive supervises daily operations for an enterprise client, ensuring customer satisfaction, managing staff, and coordinating catering needs.
Who We Are:
We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef’s unique menus. Fooda operates in over 20 major US cities and plans to continue its expansion across the United States. Eight out of ten employees believe Fooda is one of their company’s top perks.
Position Overview:
Fooda is looking for an Onsite Account Manager in Boston to oversee the day-to-day operation of one of Fooda’s enterprise clients. This person will be responsible for all aspects of the dining program and a direct liaison to the client.
Who You Are:
- You love building relationships and enjoy customer service
- You are optimistic in the face of problems and you’re capable of finding solutions quickly and effectively
- You are organized and detail oriented--Type-A personality is a plus!
- Quick thinking on your feet and no problem is too big or small for you
- You do not wait for direction and are always looking for ways to improve
- Prior experience managing hourly or full-time staff preferred
- Prior experience in food service or enterprise catering preferred
- Ideal candidates will have a Bachelor’s degree in addition to four to five years of relevant experience
What You Will Be Doing:
- Supervising the Day-to-Day operations of an enterprise client with multiple programs, ensuring the “Service Experience” of Fooda is consistently offered to all customers.
- Work closely with Delivery logistics teams to ensure timely delivery of meals by Fooda Drivers, organize, and properly arrange over 300 lunch orders delivered daily.
- Coordinate and oversee internal catering events at client location.
- Establish and maintain effective client and customer rapport to determine catering needs.
- Recruit, train, and manage dedicated hourly staff.
- Ensure all customers are rung up and properly charged for goods purchased.
- Manage customer service inquiries on-site and through digital channels.
- Update and maintain POS and menu software as-needed.
- Weekly accounting responsibilities and ensure all financial entries are documented properly within Fooda’s systems
- Escalate any potential issues or questions occurring to Operations Manager when necessary to ensure proper procedures are being aligned to
What We’ll Hook You Up With:
- Competitive market salary and stock options, based on experience
- Comprehensive health, dental and vision plans
- 401k retirement plan with company match
- Paid maternity and parental leave benefits
- Flexible spending accounts
- Company issued laptop
- Daily subsidized lunch program (ours!)
- A fulfilling, challenging adventure of a work experience
Must be authorized to work in the United States on a full-time basis. No recruiters please.
Top Skills
Menu Software
Pos Software
Similar Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Account Executive will engage small to medium customers, manage sales processes from prospecting to close, and maintain strong relationships. Sales target includes $5k to $20k deals.
Top Skills:
SFDC
Big Data • Fintech • Information Technology • Insurance • Financial Services
Lead the Pension Risk Transfer Business Development team, driving growth by evaluating and pricing PRT opportunities and managing relationships within the industry.
Top Skills:
Actuarial ScienceFinancial AnalysisPension Risk TransferPricing Methodologies
Consumer Web • eCommerce • Software
As a Principal Sales Commissions Analyst, you will drive analysis and support accurate commission processes while collaborating with multiple teams.
Top Skills:
Captivate IqExcelGoogle SheetsSalesforce
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
