Online Instructor - Patient Care Technician (PCT)

About Stepful:

Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—especially those from underserved communities—launch high-demand healthcare careers.

In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY-Presbyterian, and Walgreens.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025.

We’re unlocking the full potential of the global workforce—improving access to quality healthcare for everyone, everywhere.

Our values:

We credit much of our success to our exceptional team. We’re looking for mission-driven individuals who thrive in fast-paced, sometimes ambiguous environments, and embody our four core values:

Care first: We do whatever it takes for our students to succeed.

Learn quickly: We test, learn with data, and iterate.

Build together: We win when we rely on each other.

Own it: We show up, take initiative, and show pride.

The Role

We are looking for a highly accomplished instructor to teach our Patient Care Technician Program. Stepful programs are designed to support students at every step of the way, from getting certified by the National Healthcareer Association (NHA) to finding high-quality healthcare jobs. This is a fully remote contract position.

What You’ll Do

• Teach highly-engaging live classes over Zoom, 2 mornings or evenings a week

• Grade student projects and provide feedback as necessary

• Engage with students daily via email and SMS, inspiring them and guiding them through graduation

• Join weekly meetings to receive guidance and direction from the internal team at Stepful

• Provide ongoing support, trouble-shoot issues, prepare and plan for future modules, as needed

Qualifications

• Experience teaching Patient Care Technician courses online, with knowledge of course development, instruction, evaluation, and academic advising

• Clinical experience as a Patient Care Technician strongly preferred; Certified Nursing Assistant (CNA) experience will also be considered

• Patient Care Technician Certification with a minimum of a Bachelor's Degree

• Experience with digital tools for teaching, teaching in either online or blended/hybrid formats

• Experience teaching students of diverse backgrounds and abilities

• Stellar writing and communication skills

• Ability to work 10 hours per week per class taught

Join our team of dedicated professionals who are passionate about shaping the future of healthcare education. If you are ready to make a difference in the lives of aspiring medical professionals, we invite you to apply for this rewarding opportunity.

Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.