Manage daily office operations, tenant and marina billing, accounts receivable follow-up, invoice and payment review, record maintenance, utility billing and reconciliations, Excel reporting, and identify workflow improvements to support efficient administrative processes.
Office Manager
Position Summary
Boston Harbor Shipyard & Marina is seeking an organized, detail-oriented Office Manager to oversee daily office operations, billing processes, and administrative systems. This position plays a key role in supporting business operations by ensuring accurate billing, efficient administrative processes, and effective coordination across the organization.
The ideal candidate is highly organized, comfortable working with spreadsheets, and enjoys identifying, researching, and solving problems independently. This role requires strong attention to detail, initiative, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
- Manage daily office operations and administrative functions
- Oversee tenant and marina customer billing processes
- Review invoices, account balances, and payment records for accuracy
- Assist with accounts receivable follow-up and collections
- Maintain organized tenant, customer, vendor, and contract records
- Generate reports using Excel and internal software programs
- Assist with utility billing, reconciliations, and account research
- Identify opportunities to improve office procedures and workflows
Qualifications
- Experience in office administration, office management, bookkeeping, billing, property management, or a related field
- Strong organizational and time management skills
- Intermediate to advanced Microsoft Excel skills
- Experience working with billing, invoicing, accounts receivable, or bookkeeping functions
- Strong attention to detail and accuracy
- Ability to manage multiple priorities simultaneously
- Ability to work independently, investigate issues, and develop practical solutions
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