Nonprofit Industry Solution Engineering Senior Director, AMER

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Applications will be accepted up to 4 weeks from posting date

Nonprofit Solution Engineering Senior Director, AMER
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are inspired by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world.
We're looking for an exceptional candidate to join the Salesforce Nonprofit Solution Engineering team as a Solutions Senior Director. If you possess proven leadership skills, intellectual curiosity, great problem solving skills and an unwavering belief that the right technology can solve any problem then you are the ideal candidate for the job.
The Nonprofit Solutions Senior Director will work within the existing Nonprofit Solutions leadership team, reporting directly to the VP of Nonprofit Solution Engineering for America. The Solutions Senior Director will be actively involved in the go-to-market strategy of the AMER Nonprofit business unit, working with multiple business partners in Sales, Customer Success, Marketing, Product, and Alliances to strategize and solve difficult problems, and coordinating corporate/external resources when required. This individual will be directly manage an existing team of Solution Engineer Architects, Specialists, and Strategists and will be responsible for allocating resources, performing employee reviews and evaluations, participating in strategic opportunities, driving relationships, and enabling team members to be successful in our markets. The Senior Director must be able to support the Solution Engineering team by providing guidance on sales strategies, approaches to solve specific problems, as well as a represent their team's needs to the Salesforce Nonprofit executive staff. This individual should also be able to communicate equally with internal resources and must have excellent strategic selling skills.
Responsibilities:

• Lead and grow a team of Solution Leaders, Solution Engineers, and Solutions Specialists. Ensure we continue to hire and retain top talent in the market.
• Create and manage key strategic programs to drive efficiency and effectiveness across the Nonprofit Solutions team
• Partner strategically with Sales Leadership to drive scale, innovation, and exceptional business growth.
• Own and drive the nonprofit solutions GTM strategy. Ensure we drive world class 1:1 and 1:M engagements with our nonprofit customers.
• Build and nurture C-level relationships across key accounts to solidify our partnership and commitment to the customer
• Work closely with the Sales, Product Marketing, Products, Customer Success, Event Marketing, Sales Programs and Alliance organizations to develop and execute growth plans to drive our strategic vision
• Hire world class talent and manage performance to ensure career growth opportunities and effective succession planning
• Embody Salesforce values and provide exemplary leadership
• Leverage industry expertise to drive process improvements and innovation within the Solutions and Sales organizations.

Necessary Skills:

• Solid leadership of high-performing professional teams in the software industry
• Proven record of executive presentation skills
• Solid verbal, written and interpersonal communication skills
• Knowledge, interest or background in the nonprofit industry
• Ability to work as part of a team to solve business and technical problems in varied political environments
• Proven time management & prioritization skills in a dynamic sales environment
• Ability to travel domestically (up to 50%)

Desired Skills:

• Prior Solutions Engineering leadership experience
• Prior direct experience in the Nonprofit industry
• Experience working with Salesforce Products in a technical capacity

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $238,980 to $319,620.For Colorado-based roles, the base salary hiring range for this position is $217,280 to $290,710.For Washington D.C based roles, the base salary hiring range for this position is $238,980 to $319,620.

For California-based roles, the base salary hiring range for this position is $238,980 to $319,620.

For Illinois based roles, the base salary hiring range for this position is $238,980 to $319,620.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.