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Ricoh USA, Inc.

New Business Development Account Director

Posted Yesterday
Be an Early Applicant
In-Office or Remote
Hiring Remotely in Boston, MA, USA
Senior level
In-Office or Remote
Hiring Remotely in Boston, MA, USA
Senior level
This role focuses on generating new business and developing strategic partnerships within Fortune 500 accounts, requiring sales expertise and team collaboration.
The summary above was generated by AI

New Business Development Account Director


Position Profile

This role is primarily responsible for generating new business and developing strategic partnerships within a defined set of Fortune 500 accounts.

Job Duties and Responsibilities
  • Responsible for new client acquisition within a defined list of 20–25 Fortune 500 and Forbes Top Private accounts where Ricoh currently has no business.
  • Execute the new business pursuit sales process methodology.
  • Independently drive high levels of prospecting activity to identify new engagement opportunities.
  • Positively lead and collaborate with SMEs and team‑selling partners.
  • Conduct client meetings, executive-level briefings, RFP/RFQ responses, assessments, and value‑proposition presentations.
  • Efficiently qualify opportunities and develop proposals that meet or exceed customer requirements, including:
    • Crafting and positioning the Ricoh portfolio
    • Assessing customer fit and affordability
  • Lead pricing, proposal development, and contract negotiations.
  • Propose, sell, and deliver profitable services and client solutions.
  • Clearly articulate Ricoh’s industry position and value to the client.
  • Meet or exceed revenue and gross profit expectations.
  • Utilize Pioneer Process tools and CRM to document all sales data and activities.
  • Perform other duties as assigned.
Qualifications (Education, Experience, and Certifications)
  • Bachelor’s degree or equivalent experience in a related field.
  • 5–10 years of experience selling into Fortune 1000 companies in a B2B and/or professional services environment.
  • Demonstrated track record of new‑business sales success.
Knowledge, Skills, and Abilities
  • Positive mental attitude.
  • Proven ability to successfully lead diverse teams in a team‑selling environment.
  • Self‑starter with strong interpersonal, time‑management, and motivational skills; able to operate effectively in a fast‑paced, dynamic environment.
  • Strong business intuition and understanding of organizational dynamics.
  • Excellent interpersonal relationship‑building skills.
  • Outstanding consultative and strategic selling capabilities.
  • Exceptional verbal and written communication skills.
  • Strong presentation, influencing, and negotiation abilities.
  • Demonstrated ability to close business and exceed sales goals.
Working Conditions, Mental and Physical Demands
  • Primarily on the road, in a home office, or in a standard office environment with appropriate lighting, ventilation, and normal temperature and noise levels.
  • Work assignments are varied and require interpreting, comprehending, and applying complex material, data, and instructions. Responsible for preparing and delivering diverse information.
  • Minimal physical effort; work is mostly sedentary but may include walking, standing, bending, reaching, and lifting/carrying items under 10 lbs. Regular use of basic tools and office equipment.
  • Approximately 40% travel required, including overnight travel.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.


About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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