National Account Manager, MRO

Position Overview:

We are seeking a highly driven and analytical National Account Manager – MRO Distribution to lead strategic growth initiatives across key wholesale distribution partners serving the maintenance, repair, and operations (MRO), multifamily, facility maintenance, and contractor markets.

This role is ideal for a commercially minded account leader who understands how distributors and merchants operate and can successfully “speak the merchant’s language” across category management, assortment optimization, pricing strategy, inventory productivity, and data-driven growth planning.

Responsibilities:

• Own and manage strategic relationships with national and regional wholesale distribution partners within the MRO and contractor supply channels.
• Develop and execute annual account business plans focused on: revenue growth, market share expansion, profitability improvement, assortment optimization and distributor engagement.
• Build strong partnerships with merchants, category management, digital commerce, and supply chain teams within distributor organizations.
• Monitor, Analyze and leverage: Order management/ETA customer communication, POS data, inventory turns, SKU productivity, pricing performance, and category trends to identify growth opportunities and improve account performance.
• Lead annual negotiations involving catalog/digital assortment, pricing programs, rebate structures, promotional investments and distributor agreements.
• Partner with distributor merchants and category managers to identify assortment gaps, white-space opportunities, category expansion initiatives and product rationalization opportunities.
• Drive data-backed recommendations using Salesforce, Excel, Power BI, and distributor reporting platforms.
• Manage and optimize digital product content across distributor and e-commerce platforms, ensuring product data, imagery, specifications, and merchandising assets are accurate and optimized.
• Collaborate cross-functionally with sales, marketing, finance, operations, and supply chain teams to execute account strategies and growth initiatives.
• Monitor competitive activity, pricing trends, and market dynamics to identify risks and opportunities.
• Support contractor pull-through and end-user demand generation initiatives in partnership with regional sales teams.
• Represent Delta Faucet Company at distributor meetings, trade events, line reviews, and joint business planning sessions.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or related field preferred.
• 5+ years of national account management experience in MRO, plumbing, building products, HVAC, industrial distribution, or related channels.
• Experience managing large distributor or wholesale accounts.
• Strong understanding of wholesale distribution, category management, pricing, rebates, and inventory management.
• Proven ability to build relationships with merchants, category managers, and distributor leadership teams.
• Strong analytical and business acumen with experience using POS and performance data to drive decisions.
• Proficiency in Salesforce, Excel, Power BI, or similar analytics tools.
• Experience managing digital product content across distributor platforms preferred.
• Ability to travel up to 40%.

Delta Faucet Company (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish